NHTSA ID Number: 845406
Incident Date: 1997-02-07
Manufacturer's Name: Volvo Trucks
North America
Vehicle/Equipment Make: VOLVO
Vehicle/Equipment Model: WIA
Model Year: 1997
9999 If Unknown Or N/A
Vehicle Identification Number: 4B4WBBC3JVN
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: EUGENE, OR
Summary of Complaint
WHEN DRIVING AT ANY SPEED, THERE IS VIBRATION WITHIN THE FRAME, TIRE IS WORN OUT. VECHICLE ISN'T STAYING ON TRACK, IT KEEPS GOING INTO OTHER LANES. ALSO, FRAME IS BENT. *AK THE CONSUMER POINTS OUT THAT THE APPEAL FORUM IS HELPFUL BUT THERE SHOULD BE A METHOD FOR CONSUMERS TO REACH THE MANUFACTURERS EASILY. *YH CONSUMER STATES THE PROBLEM IS PROXIMATE TO THE CROSS MEMBERS WITHIN THE FRAME RAILS, THEY ARE OF INSUFFICIENT STRENGTH TO KEEP THE FRAME RAILS WITHIN ACCEPTABLE FLEXIBILITY PARAMETERS, THIS CAUSES A TEMPORARY BREECH IN THE CONTACT POINTS BETWEEN THE FRAME AND THE FORWARD DRIVE AXLE, THIS RESULTS IN THE FORWARD DRIVE AXLE BECOMING MISALIGNED WHEN CLOSED AND CAUSES A THRUST PROBLEM TO THE STEER AXLE AS THE FORWARD DRIVE IS NOW PUSHING IT AT AN ANGLE TO A FORWARD STRAIGHT LINE, THERE IS STRESS ON REAR SUSPENSION ASSEMBLY, THE NET RESULT IS COMPONENT BREAKAGE, PREMATURE WEAR, AND A TRUCK THAT DRIFTS AND WANDERS, VOLVO REPLACED THE REAR SUSPENSION, FRONT BUSHINGS, STRAIGHTEN FRAME, AND THEY ALSO BENT THE STEER AXLE AND ATTEMPTED TO PUSH IT FURTHER BACK THUS NECESSATING THAT THEY BENT THE STEERING ROD. *SLC
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Complaint 845406 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 1997-02-07
(YYYY-MM-DD)
Date Added To File: 1999-08-19
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 1999-08-19
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SUSPENSION
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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