NHTSA ID Number: 769058
Incident Date: 2002-10-23
Manufacturer's Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: ACURA
Vehicle/Equipment Model: TL
Model Year: 2002
9999 If Unknown Or N/A
Vehicle Identification Number: 19UUA568X2A
Vehicle Mileage At Failure:
Vehicle Speed: 40
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: PLAYA DEL REY, CA
Summary of Complaint
VEHICLE WOULD INTERMITTENTLY STALL AT LOW RPMS OR AT IDLE. THIS OCCURRED FREQUENTLY UNTIL DEALER IDENTIFIED AND CORRECTED IT BUT NOT BEFORE NUMEROUS VISITS TO THE DEALERSHIP. (I HAVE DOCUMENTED WORK ORDERS) BIGGEST PROBLEM WAS THE FAULTY TRANSMISSION I HAD PREVIOUSLY HEARD FROM OTHER ACURA OWNERS AND THROUGH A NEWSPAPER ARTICLE. I WAS HOPING AND PRAYING THAT I WOULD NOT BECOME A STATISTIC. THIS IS AN UNCOMFORTABLE FEELING WHEN YOU'VE PAID $33,000+ FOR A NEW LUXURY VEHICLE AND I FEARED FOR MY SAFETY SINCE READING ABOUT THE ARTICLE. ON 11/23/02, I WOULD FIND OUT THAT I HAD BECOME ANOTHER STATISTIC, THANKFULLY I WAS DRIVING AT A REASONABLE SPEED AND NO ONE WAS BEHIND ME AS THE VEHICLE SUDDENLY STOPPED. THIS IS A SERIOUS AND DANGEROUS PROBLEM THAT NEEDS TO BE ADDRESS BY ACURA. I AM AMAZED THAT NO ONE HAS BEEN SERIOUSLY INJURED. SADLY, IT WILL BECOME A MATTER OF TIME BEFORE THAT WILL HAPPEN. IT IS DOWNRIGHT WRONG FOR AN AUTOMAKER TO KNOWINGLY KNOW OF A PROBLEM AND NOT FIX IT. THEY ARE NOT PROTECTING THEIR CUSTOMERS AND THE OCCUPANTS OF SAID CUSTOMERS. I URGED YOU TO CONTACT ACURA AND IMPLEMENT A MANDATORY RECALL OF THIS TRANSMISSION PROBLEM. I FEEL THAT I HAVE BEEN RIPPED OFF AND THANKFULLY, NOT INJURED. WHAT ARE MY RIGHTS? DT
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Complaint 769058 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2002-10-23
(YYYY-MM-DD)
Date Added To File: 2002-11-05
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2002-10-29
(YYYY-MM-DD)
Date Purchased: 2001-11-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: VEHICLE SPEED CONTROL
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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