NHTSA ID Number: 768661
Incident Date: 2002-07-10
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: PONTIAC
Vehicle/Equipment Model: FIREBIRD
Model Year: 1999
9999 If Unknown Or N/A
Vehicle Identification Number: 2G2FS22K6X2
Vehicle Mileage At Failure:
Vehicle Speed: 35
Number Of Occurrences: 3
Was Vehicle Towed: No
Consumer Location: GRAND RAPIDS, MI
Summary of Complaint
I HAVE BEEN HAVING PROBLEM WITH THE BRAKES/ROTOR AND EXCESSIVE BRAKE NOISE WHEN BRAKING AT ALL TIMES, ESPECIALLY IN THE SUMMER MONTHS/HOT WEATHER. 6/17/99, TOOK CAR INTO DEALER FOR EXCESSIVE BRAKE NOISE, THEY GAVE ME BULLETIN #88-5-13 DATED 9/88, SAID NOISE WAS NORMAL IT WILL GO AWAY WITH TIME. TOOK CAR IN AGA IN ON 7/30/99 FOR SAME PROBLEM, NOTHING WAS DONE, DEALER SAID I HAD TO GIVE BRAKES SOME TIME TO WEAR DOWN, THEN IT WILL GO AWAY. AGAIN, ON 09/08/99, WITH 4,477 MILES, BRAKE NOISE WAS WAY EXCESSIVE, THEY REPLACED THE PADS AND REFACED THE ROTORS. AGAIN ON 7/6/00 FOR THE SAME PROBLEM, THEY REMOVED PADS AND INSTALLED BRAKE QUIET AND NEW PADS. ON 8/01/00, TOOK CAR IN WITH THE SAME PROBLEM, THEY REPLACED FRONT ROTORS AND CLAIMED THAT THE ROTORS WERE WARPED CAR HAD 8,544 MILES AT THE TIME. SUMMER OF 2001, I HAD THE SAME PROBLEM, BUT IGNORED IT, I WAS TIRED OF RUNNING TO DEALER WITH THIS PROBLEM EVERY YEAR. ON 7/12/02, CAR HAD 20,926 MILES. I TOOK CAR INTO DEALER AGAIN, THIS TIME BRAKE PEDAL WAS PULSATING, SQUEALING OVER EXCESSIVELY AND STEARING WHEEL WAS SHAKING SEVERELY, WHEN I WAS BRAKING TO STOP AT A STOP SIGN, CAUSING ME TO STOP BEYOND THE SIGN. LUCKILY THERE WAS NO INCOMING TRAFFIC, OTHERWISE I WOULD HAVE BEEN HIT. DEALER REPLACED FRONT ROTORS FOR THE 3RD TIME BECAUSE THEY WERE WARPED AGAIN. THIS CAR IS ONLY DRIVEN 6MOS. EACH YEAR. IT IS STORED BEFORE WINTER , FROM MID OCTOBER UNTIL MID APRIL EVERY YEAR. I WAS TOLD THAT GM WILL NOT EXTEND WARRANTIES ON CARS WITH THIS PROBLEM. WHEN MY 5 YR. WARRANTY EXPIRES, I WILL BE STUCK WITH A YEARLY BILL OF REPLACING ROTORS ON THIS CAR, WHICH DOESN'T COME CHEAP. GM SHOULD GET TO THE BOTTOM OF THE PROBLEM THAT IS CAUSING THESE ROTORS TO WARP, AND FIX IT ONCE AND FOR ALL. THE FIREBIRD I OWNED PREVIOUSLY, I PURCHASED IT NEW IN 1994, I NEVER HAD TO REPLACE THE ROTOR ON THIS CAR FOR THE SIX YEARS I OWNED IT, THE ONLY THING I HAD TO REPLACE WAS THE PADS. I HAVE HAD EXCELLENT SERVICE FROM THE DEALER. DT
Complaint 768661 Documents
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- Mixes well with conventional fluids
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- Provides an extra margin of safety in extreme braking...
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2002-07-10
(YYYY-MM-DD)
Date Added To File: 2002-11-01
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2002-10-20
(YYYY-MM-DD)
Date Purchased: 2099-04-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: RWD
[AWD, 4WD, FWD, RWD]
Fuel System: F
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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