NHTSA ID Number: 763482
Incident Date: 2002-06-19
Manufacturer's Name: Mazda
Motor Corp.
Vehicle/Equipment Make: MAZDA
Vehicle/Equipment Model: 626
Model Year: 1998
9999 If Unknown Or N/A
Vehicle Identification Number: 1YVGF22C9W5
Vehicle Mileage At Failure:
Vehicle Speed: 5
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: EAST WINDSOR, NJ
Summary of Complaint
THIS 5 YEAR YOUNG CAR HAS BEEN GARAGE KEPT AND USED AS A THIRD VEHICLE FOR WEEKEND DRIVING. OVER THE LAST FEW HUNDRED MILES, THE TRANMISSION BEGAN JOLTING INTO FIRST GEAR WHEN STOPPED AT TRAFFIC LIGHTS, ETC. ON JUNE 19TH, I DECIDED TO TAKE THE VEHICLE TO MY MECHANIC TO CHECK FOR WHAT MIGHT BE AN EMERGING TRANSMISSION PROBLEM. THE VEHICLE WOULD BARELY BACK OUT OF THE DRIVEWAY. IT SEEMED TO JUMP OUT OF GEAR, AND SEEMED TO SHIFT GEARS RANDOMLY AND WITHOUT WARNING. I HAD TO STOP SEVERAL TIMES ON MY TWO MILE JOURNEY TO PLACE THE TRANSMISSION IN NEUTRAL AND EASE IT BACK INTO DRIVE. THESE EXTREME SYMPTONS HAVE MANIFESTED THEMSELVES INTERMITTENTLY SINCE JUNE 19TH, PROMPTING THE INTERNET SEARCHES THAT LEAD US TO NHTSA'S WEBSITE. I WILL BE TAKING THE VEHICLE TO MAZDA IN THE NEAR FUTURE AND WILL REPORT MY EXPERIENCE BACK TO YOU. IS THERE ANYTHING THAT YOU CAN TELL ME IN DEALING WITH MAZDA SO THAT THIS CAN BE FIXED WITH MINIMAL EXPENSE AND AGGRAVATION? MANY OF THE MAZDA TRANSMISSION REPORTS TO NHTSA RELATE STORIES OF COMPUTER FAILURE BUT IN MOST CASES THE TRANSMISSION IS REPLACED. WHAT HAS NHTSA LEARNED OF THIS MATTER RELATIVE TO THE MECHANICAL VERSUS COMPUTER PROBLEM? HOW DO I KEEP FROM BEING TAKEN? FRANKLY, IT IS CLEAR FROM THE COMPLAINTS LODGED ON YOUR SITE AND ON OTHER SITES DETAILING MAZDA TRANSMISSION PROBLEMS, THAT MAZDA/FORD HAS A SERIOUS PROBLEM WITH THIS TRANSMISSION THAT THEY ARE PASSING ON TO THE PUBLIC AT LARGE. I THINK THAT TRANSMISSION FAILURE AT ONLY 32150 MILES IS NOT REASONABLE SERVICE AND I HAVE NEVER HAD SUCH A FAILURE WITH ANY OTHER VEHICLE. LOOKING AT THE NHTSA WEBSITE, APPARENTLY, YOU HAVE NO INVESTIGATIONS OF MAZDA TO REPORT. THE NHTSA MAZDA 626 TRANSMISSION COMPLAINTS ARE DATED STARTING 1997. THE PROBLEM SEEMS LONGSTANDING ENOUGH TO WARRENT INVESTIGATION. WHAT HAS BEEN THE EXPERIENCE WITH OTHER MAZDAS AND COMPARABLE COMPETITORS? I AM WRITING TO YOU IN ADVANCE IN HOPE YOU CAN OFFER SOME ADVICE IN RESOLVING THIS. REGARDS, JOE BACHALIS.
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Complaint 763482 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2002-06-19
(YYYY-MM-DD)
Date Added To File: 2002-07-01
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2002-06-25
(YYYY-MM-DD)
Date Purchased: 2098-11-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN:AUTOMATIC TRANSMISSION
Anti-Lock Brakes: No
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: F
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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