NHTSA ID Number: 762690
Incident Date: 2002-05-16
Manufacturer's Name: Volvo
Car USA, LLC
Vehicle/Equipment Make: VOLVO
Vehicle/Equipment Model: 740
Model Year: 1989
9999 If Unknown Or N/A
Vehicle Identification Number: YV1FA894XK2
Vehicle Mileage At Failure:
Vehicle Speed: 0
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: BUFFALO, NY
Summary of Complaint
I ENTERED MY CAR AND PUT THE KEY IN THE IGNITION. WHEN I TURNED THE KEY TO START THE ENGINE, THE AIR BAG DEPLOYED. MY LEFT HAND WAS RESTING ON THE STEERING WHELL AS I TURNED THE KEY. THE AIR BAG RIPPED MY WATCH FROM MY WRIST AND LACERATED THE WRIST IN NUMEROUS PLACES. MY NECK, CHEST AND BOTH ARMS WERE ABRAISED. VOLVO CARS OF NORTH AMERICA WAS NOTIFIED. THEY SENT A "TECHNICAL SPECIALIST TO INSPECT THE CAR. VOLVO CARS OF NORTH AMERICA SENT ME A REPORT OF HIS FINDINGS WHICH STATED, "OUR TECNHICAL SPECIALIST DID OBSERVE THAT THE DRIVER AND PASSENGER SIDE FRONT FLOORING HAD SIGNS OF EXTENSIVE WATER DAMAGE AND THAT THE SRS SENSOR WAS HEAVILY CORRODED DUE TO THE EXPOSURE TO WATER. IT IS DUE TO CORROSION OF THE SENSOR THAT CAUSED THE AIRBAG TO DEPLOY." I LIVE IN BUFFALO, NEW YORK. WE RECEIVE LARGE AMOUNTS OF SNOW IN THE WINTER. IT IS ALMOST IMPOSSIBLE NOT TO HAVE WATER ACCUMULATE ON THE FRONT FLOORING. THE SENSOR IS LOCATED ON THE FLOOR UNDER THE DRIVER'S SEAT. ONE WOULD EXPECT THAT IT WOULD BE SUBJECTED TO THE ACCUMULATED WATER. THE QUESTION ARISES IN MY MIND WHY IS SUCH A CRITICAL SENSOR PLACED IN AN AREA THAT IS VULNERABLE TO WATER CORROSION? IT APPEARS TO ME TO BE A DESIGN ERROR. MY AUTO IS 13 YEARS OLD AND HAS OVER 200,000 MILES ON IT. MAYBE IT TAKES THAT LONG TO CORROD. THE POINT IS THAT IT DID BECAUSE IT WAS ON THE FLOOR WHERE WATER CAN SOAK THE CARPETING. I SHUTTER TO THINK WHAT WOULD HAVE BEEN THE RESULT IF I WAS TRAVELING ON THE HIGHWAY AT 60 MILES PER HOUR WHEN IT DEPLOYED. ONE THING WOULD BE CERTAIN, I WOULDN'T BE WRITING THIS LETTER. I WOULD LIKE VOLVO TO REPLACE MY STEERING WHEEL WITH A NEW BAG AND A NEW SENSOR. I ALSO THINK THEY SHOULD CONSIDER PLACING THE SENSOR IN A MORE SECURE AREA. THANK YOU FOR YOUR CONSIDERATION.*AK
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Complaint 762690 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 1
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2002-05-16
(YYYY-MM-DD)
Date Added To File: 2002-06-06
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2002-06-05
(YYYY-MM-DD)
Date Purchased: 2092-09-01
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: AIR BAGS:FRONTAL
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: RWD
[AWD, 4WD, FWD, RWD]
Fuel System: F
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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