NHTSA ID Number: 762535
Incident Date: 2001-12-22
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: GRAND CHEROKEE
Model Year: 2000
9999 If Unknown Or N/A
Vehicle Identification Number: 1J4GW48S4YC
Vehicle Mileage At Failure:
Vehicle Speed: 30
Number Of Occurrences: 3
Was Vehicle Towed: No
Consumer Location: ABBOTSFORD B.C. CANADA, AK
Summary of Complaint
OUR GRAND CHEROKEE DEVELOPED A SEVERELY PULSATING BRAKE PEDAL AT 7,000 MILES OF NON OFF ROAD USE, CITY DRIVING, THE SELLING DEALER REPLACED THE FRONT ROTORS. THIS OCCURRED AGAIN ABOUT 15,000 MILES LATER, AGAIN WITH VERY GENTLE VEHICLE USAGE. THE MANUFACTURER CLAIMS THE VEHICLE IS OUTSIDE OF WARRANTY PERIOD AT 2 YEARS, AND BRAKES ARE NOT WARRANTIED. WE MAINTAIN THERE IS A DESIGN DEFFECT IN THIS SYSTEM ALLOWING PREMATURE FRONT ROTOR WARPAGE LEADING TO SEVERE PEDAL AND VEHICLE PULSATION ON BRAKE APPLICATIONS AT HIGHER SPEEDS. WE HAVE THE ASSURANCE OF A MULTITUDE OF OTHER JEEP OWNERS THAT WE ARE NOT ALONE IN OUR PROBLEM WITH THIS BRAKE SYSTEM. WE HAVE SPENT CONSIDERABLE TIME DISCUSSING THIS DESIGN DEFFECT WITH DAIMLERCHRYSLER, BUT THEY HAVE OBVIOUSLY SHIFTED THEIR OBLIGATION TO POSSIBLE LITIGATION, BUT NOT TO INSITUTE THE REQUIRED RECALL AND COMPONENT CORRECTION. CAN A BRAKE SYSTEM THAT SUDDENLY ALTERS FROM CORRECT FUNCTION, TO ONE THAT CAUSES THE VEHICLE TO SHUDDER IN AN AGGRESSIVE MANNER AND CAUSE THE OPERATORS FOOT TO SHAKE SEVERELY AFTER SUCH AN EXTREMELY SHORT DUTY CYCLE BE DEEMED NORMAL? WE ARE CAREFUL DRIVERS, AND CAN NOW AVOID INJURY AND PROPERTY DAMAGE BY REPAIRING THE PROBLEM, OTHERS MIGHT NOT BE SO LUCKY. FORGIVE THE LENGTH OF THIS REPLY, THE WILKINSONS. *AK
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Complaint 762535 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2001-12-22
(YYYY-MM-DD)
Date Added To File: 2002-06-03
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2002-06-01
(YYYY-MM-DD)
Date Purchased: 2000-01-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]
Fuel System: F
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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