NHTSA ID Number: 761289
Incident Date: 2001-12-17
Manufacturer's Name: Mercedes-Benz
USA, LLC
Vehicle/Equipment Make: MERCEDES BENZ
Vehicle/Equipment Model: 300
Model Year: 1990
9999 If Unknown Or N/A
Vehicle Identification Number: WDBCA25D8LA
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 2
Was Vehicle Towed: No
Consumer Location: LAKE FOREST, CA
Summary of Complaint
I DROP MY CAR TO THE SERVICE STATION FOR SMOG CHECK, NEXT DAY I CALLED MECHANIC,TO SEE IF MY CAR IS DONE. HE SAID NO IT STILL HAVE A HIGH READING ON HYDRO EMISSION. HE SAID HE WILL TRY TO INJECT WATER AND OR SOME KIND OF CHEMICAL INTO THE ENGINE TO REJUVENATE THE CATALYTIC CONVERTER. NEXT DAY HE CALLED ME AND SAID THAT MY CAR NEEDS A NEW CATALYTIC CONVERTER. HE SAID I CAN HAVE ONE PUT IN FOR $480.00. I SAID IT'S TOO HIGH. I TOLD HIM I WIL HAVE MY OTHER MECHANIC FROM CALIFORNIA MUFFLER INSTALL ONE ON IT. WHEN I WENT TO PICK MY CAR IN HIS SHOP I NOTICED THE VERY LOUD NOISE COMING FROM THE ENGINE. I ASKED HIM WHAT IS THAT NOISE, HE SAID IT'S SOME KIND OF CARBON DESPOSITE LOGDE IN THE PISTON. IT SHOULD GO AWAY. I DROVE THE CAR TO THE CALIFORINA MUFFLER SHOP AND HAD A CATALYTIC CONVERTER INSTALLED. I TOOK THE CAR BACK FOR RE-TEST AT TEXACO STATION, AND AGAIN IT FAILED. I INSISTED THAT HE SCREWED NU MY ENGINE AND SAID NO. HE ASKED ALL HIS MECHANIC FRIENDS THAT NOISE WILL EVENTUALLY GO AWAY. UPSET ABOUT THE SITUATION I TOLD THE MECHANIC. YOU OWE ME AN ENGINE, HE SAID HE CAN NOT HELP ME BECAUSE HE IS A COMMISION MECHANIC, I HAVE TO BRING MY COMPLAIN TO THE OWNER OF THE STATION. SO I CONFRONTED THE OWNER, HE TOLD MY YOU GOT PROBLEM, HAVE YOUR LAWYER TALK TO MY LAWYER. MEANTIME I HAD MY MERCEDES MECHANIC LOOK INTO HTE NOISE PROBLEM. HE WENT AND DROP THE OIL PAN AND FOUND ALL KINDS OF METAL FILINGS IN IT. HE ALSO TOLD ME #4 PISTON IS THE ONE MAKING THE NOISE. I HAD THEM DROP THE WHOLE ENGINE AND OPENED IT UP. SURE ENOUGH THE #4 PISTON PUSH ROD WAS BENT. PISTON SKIRT WAS HITTING THE CAM SHAFT MAKING THE LOUND NOISE, THAT BY NOW YOU CAN BARELY HEAR IT ANY EXCEPT IF YOU DRIVE THE CAR AND GO INTO TUNNEL OR NEXT TO CONCRETE WALL THAT YOU HEAR THE NOISE. NO WONDER IT WON'T PASS SMOG RE-TEST WHEN BROUGHT THE CAR BACK TO HIS SHOP.MY CAR IS STILL AT THE MERCEDES BENZ MECH. IN TORRANCE AUTO HOUSE IN TORRANCE, CA. WAITING FOR AN ENGINE. IT'S BEEN THERE SINCE LAST DECEMBER LAST YEAR. *
Complaint 761289 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2001-12-17
(YYYY-MM-DD)
Date Added To File: 2002-04-29
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2002-04-28
(YYYY-MM-DD)
Date Purchased: 2090-05-01
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING:EXHAUST SYSTEM:EMISSION CONTROL:CATALYTIC CONVERTOR
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: RWD
[AWD, 4WD, FWD, RWD]
Fuel System: F
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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