NHTSA ID Number: 761209
Incident Date: 2002-04-20
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: BUICK
Vehicle/Equipment Model: CENTURY
Model Year: 2001
9999 If Unknown Or N/A
Vehicle Identification Number: 2G4WY55J011
Vehicle Mileage At Failure:
Vehicle Speed: 0
Number Of Occurrences: 5
Was Vehicle Towed: No
Consumer Location: ARLINGTON, VA
Summary of Complaint
I WAS PARKED ON A HILL FACING FORWARD OR UP HILL WHEN I TOOK OFF THE PARKING BRAKE AND PUT THE CAR IN DRIVE IT WENT SLIDING FAST DOWN THE HILL...LUCKILY NO ONE WAS BEHIND ME. I REPORTED THIS TO BROWNS BUICK AND THEY SAID IT WAS NORMAL. A FEATURE TO SAVE GAS. I CALLED ANOTHER BUICK DEALER IN ALEXANDRIA VA. AND THEY SAID IT WAS NORMAL AND IT WAS A FEATURE THAT EPA REQUIRED AMD SOMETHING TO DO WITH FUEL ECONOMY. I TOLD THEM I DID NOT HAVE AMANUAL TRANSMISSION AND THOUGHT THIS WAS A SEVERE PROBLEM AND IT SHOULD NOT HAVE GONE BACK ...MAYBE A LITTLE I COULD DEAL WITH BUT NOT JUST ROLL BACK SO FAST AND THAT I HAD TO BRAKE TO STOP I WASN'T IN NEUTRAL AND I DO NOT HAVE A CLUTCH. I BOUTH A AUTOMATIC FOR A RESON AND WANTED A BETTER ANSWER. I CALLED BUICK HEADQUATERS AND THEY CALLED THE DEALER I BOUGHT THE CAR FROM AND THEY MADE AN APPOINTMENT FOR ME TO TAKE IT IN ON APR. 25 AT 1:30 P.M. THE SERVICE MANAGER TOLD ME IT WAS NORMAL AFTER HE DROVE THE CAR AND LET IT ROLL ON A HHILL. HE SAID I HAD TO PUT ON THE GAS RIGHT AWAY. I MENTIONED I THOUGHT THAT THIS WAS A REAL PROBLEM FOR SAFETY REASONS AND I WAS NEVERE TOLD THAT THE CAR WOULD DO THIS AND THAT IT DOES NOT SAY THAT IN THE MANUAL. HE WAS TELLING ME THAT IT WAS APPROVED BY THE NATIONAL SAFETY TRANSPORTATION PEOPLE AND IT HAD TO DO WITH FUEL ECONOMY. I TOLD HIM I WOULD NOT HAVE BOUGHT THE CAR IF I HAD KNOWN THIS AND I BOUGHT A V-6 WHICH IS NOT THE BEST WITH FUEL ECONOMY AND THAT THAT WAS NOT AN ISSUE TO ME. I CALLED BUICK HEADQUATERS AGAIN WHEN I CAME HOME AT 7 P.M. THE PERSON I SPOKE TO MR.RICHARD PERES SAID THAT IT WAS NORMAL AND A SAFETY FEATURE. NOW I HAVE SAFETY, EPA AND FUEL ECONOMY AS REASONS FOR MY CAR ROLLING BACK WHILE IN DRIVE.!!! I WAS ALSO TOLD ALL GM CARS MADE IN THE LAST 5 YEARS DO THIS. IS THIS TRUE? I THINK IT IS A SAFETY PROBLEM IF PEOPLE ARE DRIVING AROUND AND NOT ALWAYS ON HILLS AND COME TO FIND OUT OUT OF THE BLUE THAT YOUR CAR WILL NOT GO FORWARD WHILE IN DRIVE...UNLESS YOU IMMEDIATELY HIT THE GAS.I WOULD
Check if your Buick has a Recall
Complaint 761209 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
- Delivers braking power when needed by avoiding a spongy...
- Both wet and dry boiling points exceed the minimum...
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2002-04-20
(YYYY-MM-DD)
Date Added To File: 2002-04-29
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2002-04-25
(YYYY-MM-DD)
Date Purchased: 2000-11-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN:AUTOMATIC TRANSMISSION:PARK/NEUTRAL START INTERLOCK SWITCH
Anti-Lock Brakes: Yes
Cruise Control: No
Number Of Cylinders:
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: F
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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