NHTSA ID Number: 755525
Incident Date: 2001-10-12
Manufacturer's Name: Mazda
Motor Corp.
Vehicle/Equipment Make: MAZDA
Vehicle/Equipment Model: 626
Model Year: 1997
9999 If Unknown Or N/A
Vehicle Identification Number: 1YVGE22D7V5
Vehicle Mileage At Failure:
Vehicle Speed: 5
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: OAK GROVE, KY
Summary of Complaint
THE VEHICLE STALLED AFTER A SCHEDULED OIL CHANGE. AFTER RETURNING TO THE SERVICE CENTER WHERE THE OIL CHANGE WAS PERFORMED, I WAS TOLD THAT I NEED TO HAVE MY VALVE COVER GASKETS CHANGED. I WANTED A SECOND OPINION AND SCHEDULED A CHECK WITH THE DEALERSHIP SERVICE CENTER. I HAD NO PROBLEMS WITH STALLING AFTER THE FIRST INITIAL INCIDENT. AFTER THE DEALERSHIP MECHANICS LOOKED AT THE VEHICLE THE CAR WOULD NOT MOVE UNLESS THE ENGINE WAS REVED. I WAS INFORMED AT THIS POINT THAT MY TRANSMISSION WAS SLIPPING AND THAT I NEEDED MY VALVE COVER GASKETS AND SPARK PLUGS CHANGED. THE TOTAL COST WOULD AMOUNT TO OVER $3200. AFTER GETTING A SECOND OPINION ON THE STATE OF THE TRANSMISSION I HAD THE TRANSMISSION REPLACED. I WAS INFORMED BY THE DEALERSHIP MECHANIC THAT THE 1997 MAZDA HAS TRANSMISSION PROBLEMS. I HAD THE TRANSMISSION REPLACED BY THE DEALERSHIP SERVICE DEPARTMENT. THE NEW TRANSMISSION IS EXTREMELY LOUD, THE CAR DOES NOT DRIVE THE SMOOTHLY; I CAN FEEL THE GEARS CHANGE, AND THE ODOMETER IS RUNNING RAMPANT. I WENT BACK TO THE DEALERSHIP AND WAS TOLD THAT MAZDA TRANSIMISSION ARE GENERALLY LOUD AND THAT THE CAR WILL REV AND CAUSE ONE TO FEEL A SHIFT IN GEAR IF THE COMPUTER CANNOT DISTINGUISH A SPEED SETTING. I FEEL THAT AFTER RESEACH AND SPEAKING WITH THE DEALERSHIPS MECHANICS THAT MAZDA WAS AWARE THAT THE MADZA 626 V6 1997 YEAR WAS DEFECTIVE AND SHOULD NOT CONTINUE TO MAKE REVENUE FOR A COSTLY "REPAIR" THAT SHOULD HAVE BEEN FIXED BY THE MANUFACTURE. WHEN MY VEHICLE STALLED IT WAS IN HEAVY TRAFFIC (45MPH ZONE) AND IT IS A BLESSING THAT I DID NOT CAUSE A WRECK OR HIT ANYONE. THANK YOU T. SIMPSON*AK
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Complaint 755525 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2001-10-12
(YYYY-MM-DD)
Date Added To File: 2001-12-13
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2001-12-11
(YYYY-MM-DD)
Date Purchased: 2001-07-01
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN:AUTOMATIC TRANSMISSION
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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