NHTSA ID Number: 755138
Incident Date: 2001-11-20
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: JEEP
Vehicle/Equipment Model: CHEROKEE
Model Year: 1998
9999 If Unknown Or N/A
Vehicle Identification Number: 1J4FJ68S2WL
Vehicle Mileage At Failure:
Vehicle Speed: 55
Number Of Occurrences: 10
Was Vehicle Towed: No
Consumer Location: FAYETTEVILLE, NY
Summary of Complaint
I HAD PURCHASED A 1998 JEEP CHEROKEE NEW FROM THE DEALER. SEVERAL TIMES I BROUGHT IT IN WHILE UNDER WARRANTY TO HAVE IT REPAIRED BECAUSE THE CAR WOULD CUT OUT, STALL AND BECOME SLUGGISH. THEY WERE NEVER ABLE TO RECTIFY THE PROBLEM, OR IN SOME CASES THEY JUST STATED THEY COULD NOT DUPLICATE THE PROBLEM. OF COURSE AFTER THE WARRANTEE RAN OUT BY TIME AND MILES THE CAR WENT DEAD ON ME AND I WAS ADVISED THE PROBLEM WAS IN THE FUEL TANK. THE FUEL TANK IS DESIGN SUCH THAT IT DETERIORATES AND PLUGS THE FUEL PUMP OVER A PERIOD OF TIME. I LEARNED THIS THROUGH PARTS SUPPLIERS WHO WERE UNWILLING TO GIVE A GUARRANTEE ON THEIR PUMPS KNOWING THE TANK WOULD CONTINUE TO DETERIORATE AND PLUG THE PUMP. THE DEALER TOLD ME HE WANTED OVER ONE THOUSAND DOLLARS TO REPLACE THE TANK BECAUSE OF THE DETERIORATION. HE REFUSED TO REPLACE ONLY THE FUEL PUMP AND TOLD ME THE TANK WAS DEFECTIVE. OF COURSE THE CHRYSLER CORPORATION REFUSED TO WARRANTEE THE PRODUCT AFTER THE TIME AND MILES WERE UP. MY QUESTION IS THIS: IF THE FUEL TANK IS DETERIORATING BECAUSE OF A DESIGN FAULT IS THAT A SAFETY PROBLEM. I MYSELF HAVING A LIMITED MECHANICAL BACKGROUD WOULD THINK SO. THESE TANKS ARE DETERIORATING IN THOUSANDS OF VEHICLES AND CHRYSLER IS WELL AWARE OF THE PROBLEM. I DON'T THINK THERE IS ANY DOUBT A FUEL TANK IS A CRITICAL PART OF A VEHICLE, AND I DON'T THINK JEEP IS GOING TO CON THOUSANDS OF CONSUMERS INTO CHANGING THEIR FUEL TANKS. AT THIS TIME I NEED A VEHICLE TO DRIVE AND I AM GOING TO REPLACE MY FUEL PUMP NOT THE TANK. HOWEVER IF THIS IS A SAFETY CONCERN WHY ISN'T JEEP VOLUNTARILY TAKING CARE OF IT. PLEASE LET ME KNOW WHERE I STAND WITH THIS ISSUE. THANK YOU. BRENDAN FINNERTY
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Complaint 755138 Documents
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- Restores fuel economy
- Stabilizes ethanol
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- For use in both gasoline and diesel engines
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2001-11-20
(YYYY-MM-DD)
Date Added To File: 2001-12-03
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2001-11-30
(YYYY-MM-DD)
Date Purchased: 1997-12-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY
Anti-Lock Brakes: No
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System: F
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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