NHTSA ID Number: 754912

Incident Date: 2000-07-12

Manufacturer's Name: Chrysler (FCA US, LLC)

Vehicle/Equipment Make: JEEP

Vehicle/Equipment Model: GRAND CHEROKEE

Model Year: 2000
9999 If Unknown Or N/A

Vehicle Identification Number: 1J4GW48S5YC

Vehicle Mileage At Failure:

Vehicle Speed:

Number Of Occurrences: 1

Was Vehicle Towed: No

Consumer Location: NEENAH, WI

Summary of Complaint

FIRST TIME CHRYSLER REPLACED THE FRONT ROTORS FREE OF CHARGE. THE SECOND TIME I WAS TOLD THAT WAS NOT COVERED UNDER WARRENTY AND ALL THREE OF FOUR ROTORS WERE TURNED AT MY COST. THE THIRD TIME I HAD A LOCAL GARAGE TURN ALL FOUR ROTORS DUE TO WARPAGE. THE CAR NOW IS STARTING TO SHOW WARPAGE AGAIN. THE STEERING WHEEL SHAKES UNCONTROLLABLE WHEN BRAKING AT 60 MPH WITH THE WARPED ROTORS. I HAVE WRITTEN A LETTER TO CHRYSLER AND THEY HAVE STATED "NOT COVERED UNDER WARRENTY AND THAT THEY HAVE NOT HEARD OF ANY PROBLEMS". CENTRAL GARAGE TOLD ME THAT THEY SEE ALOT OF JEEPS LIKE MINE WITH WARPED ROTORS. I HAVE CONTACTED OTHER JEEP GARAGES AND THEY ALL STATED THAT THEY SEE ALOT OF MY STYLE OF JEEP WITH WARPED ROTORS. THIS IS MAJOR SAFETY FEATURE ON MY CAR AND I FEEL THAT CHRYSLER SHOULD ENGINEER A SOLUTION. I SHOULDN'T HAVE TO HAVE MY BRAKES REPAIRED EVERY 5-6000 MILES TO KEEP MY CAR SAFE TO DRIVE AND SPEND $400-$500 TO DO SO. *AK

Check if your Jeep has a Recall

Complaint 754912 Documents

For Latest Documents related to this Complaint, visit the NHTSA Website.

Click the (+) Plus Sign

Then click Associated Document(s).

Most Complaints Don't have any PDFs.

SaleBestseller No. 1

Valvoline DOT 3 & 4 Synthetic Brake Fluid with High Boiling Point, Corrosion Protection, Vapor Lock Resistance, Compatible with ABS, Disc and Drum Brake Systems, 32oz

• Mixes well with conventional fluids
• Low-moisture formula provides excellent vapor lock...
• Ideal for hydraulic and disc brakes

$12.49 −$2.61 $9.88

Buy on Amazon Price incl. tax, excl. shipping

Bestseller No. 2

Prestone AS401 DOT 3 Synthetic Brake Fluid - 32 oz.

• Provides an extra margin of safety in extreme braking...
• Mix of polyglycol ethers ensures hot brake-system operation...
• Excellent for ABS, disc and drum brake systems
• Delivers braking power when needed by avoiding a spongy...
• Both wet and dry boiling points exceed the minimum...

$9.38

Buy on Amazon Price incl. tax, excl. shipping

Last update on 2026-06-12 / Affiliate links / Images from Amazon Product Advertising API

---

 

Search NHTSA Database for Recalls

Recalls List

Search NHTSA Database for (TSB's) Technical Service Bulletins

Technical Service Bulletins TSB's List

Search NHTSA Database for Vehicle Investigations

Investigations List

CRASH: No
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: No

Date Of Incident: 2000-07-12
(YYYY-MM-DD)

Date Added To File: 2001-11-29
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2001-11-26
(YYYY-MM-DD)

Date Purchased: 1999-09-01
(YYYY-MM-DD)

Was Original Owner: Yes

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

Anti-Lock Brakes: Yes

Cruise Control: Yes

Number Of Cylinders:

Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]

Fuel System: F

FI = Fuel Injection
TB = Turbo

Fuel Type: Gas

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = Hybrid Electric

Vehicle Transmission Type [Auto, Man]:

(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child Seat:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name:

Dealer's Telephone Number:

Dealer's City:

Dealer's State:

Dealer's Zipcode:

SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name: