NHTSA ID Number: 753550
Incident Date: 2001-05-05
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: PLYMOUTH
Vehicle/Equipment Model: NEON
Model Year: 1997
9999 If Unknown Or N/A
Vehicle Identification Number: 1P3ES27C1VD
Vehicle Mileage At Failure:
Vehicle Speed: 50
Number Of Occurrences: 3
Was Vehicle Towed: No
Consumer Location: KISSIMMEE, FL
Summary of Complaint
DRIVING CAR IN MORNING. CAR HESITATED TO SHIFT FROM 2ND TO 3RD GEAR, HEARD THIS HIGH PITCH WINING NOISE, DECREASED SPEED AND CAR WENT INTO GEAR. LATER THAT DAY WAS SHIFTING FINE BUT CONTINUED TO HAVE HIGH PITCHED WINING NOISE. TOOK IT TO A SHOP AFTER I CHECKED TRANSMISSION FLUID AAND IT WAS FINE. THEY SAID THEY DIDN'T KNOW BUT IF IT HAPPENED AGAIN BRING IT BACH. 2 DAYS LATER SAME PROBLEM. TOOK IT DIFFERENT TRANSMISSION SHOP. (QUALITY TRANSMISSION) THEY CALLED ME AND SAID THAT I NEEDED A NEW TRANSMISSION. TOLD ME THAT THERE WAS METAL SHAVINGS IN THE PAN . TOOK CAR TO AAMCO TRANSMISSION SAME AFTERNOON FOR SECOND OPINION BECAUSE THEY SAID THAT OTHER SHOP WAS NOTORIOUS FOR RIPPING PEOPLE OFF. SAID I SHOULD BRING IT TO THEM. THEY CHECKED OUT CAR AND CHANGED FILTER AND FLUID. WHEN I PICKED CAR UP FROM SHOP THEY CONFIRMED THAT I NEEDED A NEW TRANSMISSION. THEY SAID IF I PUT THIS STUFF CALED DURALUBE IN IT IT WOULD HELP TILL I COULD SAVE MONEY TO HAVE CAR FIXED. CHARGED ME $20.00 FOR IT. THEY SAID THAT IF WINING STATED BACK OR SHIFTING PROBLEMS OCCURRED IT WOULD BE SOONER THEN LATER THAT I WOULD HAVE TO REPLACE TRANSMISSION. 1 WEEK LATER, CAR STARTED HAVING PROBLEMS AGAIN. WAS DRIVING AND LOST GEAR. TURNED AROUND TO COME HOME WHICH WAS ABOUT 10 MINUTES AWAY, AND BY TIME I GOT HOME HAD ALSO LOST 3RD GEAR. NEXT DAY CAR WAS SHIFTING FINE AGAIN. WENT TO SHOPS TO GET QUOTES ON REBUILD KITS, THEY SAID CAR WAS TO NEW. THAT IT WOULD COST ME UP TO $ 5,000.00 TO ORDER FROM FACTORY. THIS WAS MY FIRST NEW CAR. I BOUGHT IT SO I WOULDN'T HAVE MECHANICAL PROBLEMS LIKE THE OLDER VEHICLES I HAD OWNED PREVIOUSLY. THE CAR IS ONLY 4 YEARS OLD WITH 47,509 MILES ON IT. I DON'T KNOW THAT MUCH ABOUT CARS BUT I AM SURE THAT THIS SHOULD NOT BE HAPPENING. . I CHECKED YOUR COMPLAINT LOG AND THERE ARE 164 COMPLAINTS ABOUT THE 1997 PLYMOUTH NEON. SOMETHING NEEDS TO BE DONE ABOUT THIS CAR. *AK
Complaint 753550 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2001-05-05
(YYYY-MM-DD)
Date Added To File: 2001-10-25
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2001-10-23
(YYYY-MM-DD)
Date Purchased: 1999-09-01
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN:AUTOMATIC TRANSMISSION
Anti-Lock Brakes: Yes
Cruise Control: No
Number Of Cylinders:
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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