NHTSA ID Number: 751437

Incident Date: 2001-08-18

Manufacturer's Name: Volkswagen Group of America, Inc.

Vehicle/Equipment Make: AUDI

Vehicle/Equipment Model: A4

Model Year: 2001
9999 If Unknown Or N/A

Vehicle Identification Number: WAUDC68D11A

Vehicle Mileage At Failure:

Vehicle Speed: 5

Number Of Occurrences: 700

Was Vehicle Towed: No

Consumer Location: DENVER, CO

Summary of Complaint

AFTER SITTING FOR A COUPLE OF HOURS THE BRAKES DO NOT KICK IN RIGHT AWAY IF YOU IMMEDIATELY START THE CAR AND BACK UP. YOU NEED TO PUSH THE BRAKE PEDAL HARD AND TO THE FLOOR BEFORE THE CAR WILL STOP. LIKE THERE IS AN AIR BUBBLE IN THE HYDRAULICS. MANY WHO HAVE DRIVEN THE CAR HAVE NEARLY BACKED INTO OTHER CARS IN PARKING LOTS. FORTUNATELY THERE HAVENT BEEN PEDESTRIANS BEHIND THE CAR WHEN THIS HAPPENED. 2 DAYS AFTER I BOUGHT THE CAR I CONTACTED PRESTIGE ABOUT THE PROBLEM THEY SAID THERE WAS NO SOL THE CAR STILL HAS THIS PROBLEM EVERY DAY. YOU CANT TELL IF THE CAR IS GOING TO STOP OR WHETHER IT IS GOING TO ROLL INTO SOMETHING. ONCE THE CAR RUNS FOR A BIT THE PROBLEM IS GONE. ON 3/15/01 I BROUGHT THE CAR IN & EXPLAINED THE BRAKE PROBLEM. THE SVC AGENT SAID THIS WAS NOT NORMAL & THEY WOULD FIX IT. THE PROBLEM WAS NOT FIXED. ON 8/2/01 I BROUGHT THE CAR TO PRESTIGE AGAIN. THIS TIME I INSISTED THEY FIX THE PROBLEM AS THERE HAD BEEN TOO MANY CLOSE CALLS. ON 8/3/01 PRESTIGE SAID AGAIN IT WAS A KNOWN PROBLEM & THERE WAS NO FIX. I INSISTED THEY KEEP THE CAR LONGER TO RECREATE THE PROBLEM.. ON 8/2/01 I CALLED AUDI CLIENT RELATIONS & REPORTED THE PROBLEM. AUDI SAID THEY WOULD FIX THE PROBLEM. SHE ASSIGNED CASE #10530656. ON 8/7/01 THE SVC MANAGER FROM PRESTIGE CALLED & SAID THEY HAD RECREATED THE PROBLEM & NEEDED TO GET AUDI INVOLVED TO GET THE PROBLEM FIXED. ON FRIDAY, 8/10/01, PRESTIGE SAID THEY WERE STILL WORKING WITH AUDI TO GET THE PROBLEM FIXED. ON TUESDAY 8/14/01, PRESTIGE LEFT ME THE FOLLOWING VOICE MAIL "I JUST HAD A SHORT DISCUSSION WITH MY SUPERVISOR (DENNIS). HE IS IN CONTACT WITH AUDI & WE ARE TRYING TO FIGURE OUT WHAT WE MIGHT BE ABLE TO DOWHAT WERE TRYING TO DO IS SEE IF AUDI WILL MAKE ANY ADAPTATIONS TO THAT OR IF THERE ARE ANY OTHER OPTIONS AVAILABLEHOPEFULLY WE SHOULD HAVE IT RESOLVED IT BY FRIDAY." ON 8/17/01 PRESTIGE CALLED & SAID THERE IS NO FIX. I NEED TO LET THE CAR WARM UP FOR 20 SECONDS BEFORE I DRIVE IT IN ORDER FOR THE BRAKES TO WORK PROPERLY.

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Complaint 751437 Documents

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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: No

Date Of Incident: 2001-08-18
(YYYY-MM-DD)

Date Added To File: 2001-09-05
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2001-08-31
(YYYY-MM-DD)

Date Purchased: 2000-08-01
(YYYY-MM-DD)

Was Original Owner: Yes

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

Anti-Lock Brakes: Yes

Cruise Control: Yes

Number Of Cylinders:

Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]

Fuel System: F

FI = Fuel Injection
TB = Turbo

Fuel Type: Gas

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = Hybrid Electric

Vehicle Transmission Type [Auto, Man]:

(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child Seat:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name:

Dealer's Telephone Number:

Dealer's City:

Dealer's State:

Dealer's Zipcode:

SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code:

Vehicle Operator's Name: