NHTSA ID Number: 742068
Incident Date: 2001-02-24
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: CARAVAN
Model Year: 1996
9999 If Unknown Or N/A
Vehicle Identification Number: 2B4FP2536TR
Vehicle Mileage At Failure:
Vehicle Speed: 60
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: LEMOORE, CA
Summary of Complaint
WHILE DRIVING AT APPROXIMATELY 60MPH CARAVAN BEGAN TO SLOW DOWN TO ABOUT 40MPH AND DID NOT WANT TO ACCELERATE WHEN GAS PEDAL WAS PUSHED DOWN. PULLED OFF TO SIDE OF ROAD AND PUT VAN IN PARK. WAITED A FEW MINUTES THEN PUT VAN IN DRIVE AND TRIED TO PULL BACK ONTO SHOULDER. VAN WOULD NOT MOVE AND HEARD A SQUELLING NOISE. PUT VAN BACK IN PARK. TRIED AGAIN TO PULLE ONTO HIGHWAY, THIS TIME IT WENT INTO DRIVE BUT SEEMED TO BE SLIPPING OR NOT FULLY ENGAGED IN GEAR. FINALLY MADE IT TO A SERVICE STATION A COUPLE HUNDRED YARDS FROM WHERE I PULLED OFF OF THE HIGHWAY. HAD VAN TOWED ON FLATBED TO LIBERTY DODGE. UPON INITIAL INSPECTION OF TRANSMISSION FOUND DIP STICK NOT PROPERLY SEATED/SEALED IN TRANSMISSION. LIBERTY DODGE SUGGESTED TRANSMISSION BE PULLED AND TORE DOWN FOR FURTHER INSPECTION. WHEN MECHANIC STARTED TO REMOVE TRANSMISSION NOTICED TRANSMISSION MOUNT BUSTED LOOSE FROM TRANSMISSION CASE AND TRANSMISSION CASE CRACKED. MECHANIC FINISHED REMOVING TRANSMISSION FRON VAN AND REPORTED TO SERVICE MANAGER TRANSMISSION WOULD HAVE TO BE REPLACED DUE TO MOUNT BEING BUSTED AND CASE CRACKED. VAN HAS ONLY 44,292 MILES ON IT. SERVICE MANAGER AND MECHANIC COULD NOT TELL ME WHAT OR HOW THE TRANSMISSION MOUNT OR CASE COULD GET CRACKED. SUGGESTED MAYBE VAN HAD RAN OVER SOMETHING OR HIT A BIG POTHOLE IN ROAD. DEALERSHIP WOULD NOT PAY ANY PART OF THE REPLACEMENT COST OF TRANSMISSION BECAUSE THEY SAID THE FACTORY WARRANTY WAS ONLY 36,000 MILES AND THE VAN HAD OVER 44,000 MILES ON IT. VAN WAS BROADSIDED IN MAY 1999 ON DRIVERS SIDE. WHEN IT WAS HIT IT WAS PARKED. WAS KNOCKED APPROXIMATELY 4 TO 6 FT UP OVER A CURB AND STOPPED IN A GRASSY AREA ADJACENT TO PARKING SPOT. HAD FRONT DOOR, FRONT FENDER, DOOR JAM, REPLACED WITH REALIGNMENT DONE. APPROXIMATELY $4,000 TO $5,000 DAMAGE. WONDER IF THIS MIGHT HAVE CRACKED THE TRANSMISSION CASE AND IT EVEVTUALLY CRACKED ENOUGH TO BREAK THE MOUNT OFF AND LOOSING ALL FLUID THEN QUITTING ALTOGETHER.*AK
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Complaint 742068 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2001-02-24
(YYYY-MM-DD)
Date Added To File: 2001-03-20
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2001-03-07
(YYYY-MM-DD)
Date Purchased: 1998-10-01
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN:AUTOMATIC TRANSMISSION
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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