NHTSA ID Number: 739793
Incident Date: 0000-00-00
Manufacturer's Name: Mazda
Motor Corp.
Vehicle/Equipment Make: MAZDA
Vehicle/Equipment Model: MPV
Model Year: 2000
9999 If Unknown Or N/A
Vehicle Identification Number: JM3LW28G8Y0
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: MARIETTA, GA
Summary of Complaint
SEAT BELT BUCKLE IN 2ND ROW IS DESIGNED SO THAT IT IS FORWARD OF SEAT CRACK AND CANNOT MOVE TO A COMPLETELY UPRIGHT POSITION. THIS CAUSES MAJOR MOVEMENT/ISECURE BELTING OF A CHILD CONVERTIBLE BOOSTER SEAT, ESPECIALLY FRONT-TO-BACK MOVEMENT. THIS MOVEMENT OCCURS EVEN WITH THE TETHER ANCHOR STRAP INSTALLED. WE COMPLAINED TO MAZDA AND WANTED THE SEAT BELT BUCKLES REPLACED (TO MATCH THE REDESIGNED AND WORKABLE SEAT BELTS IN THE 2001 MODELS) OR THE ENTIRE SEAT REPLACED WITH THE 2001 SEATS. SO FAR, WE HAVE HAD LITTLE SUCCESS GETTING ANY FEEDBACK FROM MAZDA. ADDITIONALLY, ONCE WE BEGAN PURSUING THIS WEITH MAZDA, THREEE DIFFERENT PEOPLE WITHIN THE COMPANY HAVE INFORMED US THAT NO CHILD SEATS OF ANY KIND ARE TO BE USED IN THE 2ND ROW OF THE 2000 MPVS. HOWEVER, THEY WENT AHEAD AND INSTALLED A TETHER ANCHOR MOUNTING KIT BEHIND THE SECOND ROW (AS THEY HAVE DONE FOR MANY OTHER CUSTOMERS TOO). DOESN'T THAT IMPLY THAT YOU COULD USE CHILD SEATS IN THE SECOND ROW? IF YOU TRULY CANNOT INSTALL CHILD SEATS IN THE 2ND ROW OF THE 2000 MPVS, THEN AN ENTIRE YEAR'S WORTH OF MPVS WERE SOLD UNDER FALSE PRETENSES AS MOST MINIVAN OWNERS HAVE SMALL CHILDREN AND BELT THEIR CAR SEATS IN THE SECOND ROW. ALSO, THE 2000 MPV USER MANUAL ILLUSTRATES PUTTING CHILD SEATS INT HE 2ND ROW -- CONTRADICTING WHAT WE HAVE BEEN TOLD REPEATEDLY BY MAZDA. WE ARE VERY CONCERNED THAT A MAJOR VEHICLE MANUFACTURER CAN SELL MINIVANS WHICH APPARENTLY ARE NOT DESIGNED FOR SAFE USE OF CAR SEATS IN THE 2ND ROW. PROBABLY MANY UNINFORMED MPV OWNERS CURRENTLY HAVE THEIR CHILD SEATS IN THE 2ND ROW. WE HAD HOPED THAT MAZDA WOULD TAKE A PROACTIVE STANCE ON THIS ISSUE, BUT WHAT WE HAVE MOSTLY HEARD IS, "CHILD SEATS MUST BE INSTALLED IN THE 3RD ROW ONLY AND CANNOT BE INSTALLED IN THE 2ND ROW." PLEASE INVESTIGATE HOW MAZDA IS ABLE TO SELL THESE VEHICLES WITHOUT FIRST INFORMING THE CONSUMER OF THIS ISSUE, AND INVESTIGATE MAZDA'S UNWILLINGNESS TO INVESTIGATE FIXING THIS ISSUE.*AK
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Complaint 739793 Documents
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- Our car seat belt cushion protect and relieve shoulder...
- The surface is made of high-quality polyester, and the inner...
- Easy to install and easy to use, wrap the car seat belt pad...
- These seat belt covers are suitable for all car seat belts...
- Packaging: 2pcs car seat belt pad covers.
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 0000-00-00
(YYYY-MM-DD)
Date Added To File: 2001-01-30
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2001-01-22
(YYYY-MM-DD)
Date Purchased: 2000-12-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: CHILD SEAT:HARNESS/CROTCH BUCKLE
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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