NHTSA ID Number: 733746
Incident Date: 2000-08-20
Manufacturer's Name: Keystone
RV Company
Vehicle/Equipment Make: KEYSTONE
Vehicle/Equipment Model: SPRINGDALE
Model Year: 1998
9999 If Unknown Or N/A
Vehicle Identification Number: 4YDF24528W1
Vehicle Mileage At Failure:
Vehicle Speed: 60
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: TRUCKSVILLE, PA
Summary of Complaint
HAD 3,000 MILES ON OUR CAMPER BEFORE OUR TRIP TO COLORADO. CAMPER WAS INSPECTED PRIOR TO OUR TRIP AND TIRES SHOWED FAIRLY NORMAL WEAR. IT WAS INSPECTED AT WIDE WORLD RV IN WILKES BARRE PA. PHONE 570-825-4553. AFTER RETURNING HOME FROM OUR TRIP TO COLORADO I HAD NOTICE THE RIGHT REAR TIRE ON THE CAMPER TO BE WORN THREW THE STEEL CORDS ON ONLY THE INSIDE 20% OF THE TIRE. THE FRONT ONE IS STILL LIKE NEW. HOWEVER THE 2 TIRES ON THE RIGHT SIDE ARE WORN APPROX. 40% ON THE INSIDE 20% OF THE TIRE. UPON LIFTING THE TRAILER THERE IS MUCH MORE THAN NORMAL PLAY IN THE WHEELS. I'M ASUMING THE BEARINGS WERN'T ASSEMBLED PROPERLY, BUT CAN'T GAURENTEE THIS. WE CONTACTED THE COMPANY WHO MAKES THE CAMPER. INTIALLY THEY RESPOND AND ASSIGNED SOMEONE TO TAKE CARE OF ME. HOWEVER, I ASSUME SINCE RECIEVING MY LETTER VIA MAIL THEY HAVE FAILED TO RESPOND TO THIS PROBLEM. I DID SEND THEM A BRIEF DISCRIPTION OF MY PROBLEM VIA EMAIL. I HATE TO THINK WHAT WOULD HAVE HAPPENDED IF BOTH TIRES ON ONE SIDE WERE TO BLOW, COULD I HAVE CONTROL MY VECHILCE? COULD WE HAVE LOST OUR LIVES? I'M ACTUALLY AFRAID TO USE MY CAMPER RIGHT KNOW, NOT KNOWING THE PROBLEM AND HAVING MORE TROUBLE WITH GETTING THIS CORRECTED IF I DARE MOVE THIS CAMPER AGAIN. NOT SURE WHO MAKES THESE AXLES AND ON HOW MANY DIFFERENT COMPANIES MAY USE THIS STYLE AXLE. THIS COULD BECOME A SEVER DANGER TO SOMEONE ELSES FAMILY.
Complaint 733746 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2000-08-20
(YYYY-MM-DD)
Date Added To File: 2000-10-20
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2000-10-08
(YYYY-MM-DD)
Date Purchased: 1997-09-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: TIRES:TREAD/BELT
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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