NHTSA ID Number: 733542
Incident Date: 2000-09-30
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: SUBURBAN
Model Year: 1996
9999 If Unknown Or N/A
Vehicle Identification Number: 1GNGK26J4TJ
Vehicle Mileage At Failure:
Vehicle Speed: 75
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: TUCSON, AZ
Summary of Complaint
SATURDAY, 30 SEPTEMBER, MY WIFE AND I BEGAN A TRIP, TUCSON TO YUMA, IN A NEWLY ACQUIRED '96 SUBURBAN 2500. EARLIER THAT MORNING I HAD BEEN READING SOME OF THE NEWS THAT HAD BEEN POSTED ON THE INTERNET AND HAD COME ACROSS ANOTHER IN THE NEVER ENDING STORIES OF THE WOES OF FIRESTONE (TIRES). THE (BAD) NEWS HAD SPILLED OVER FROM THE FORD APPLICATIONS TO REFERENCE FIRESTONE'S STEELTEX R4S AND AT MODEL TIRES... THAT COME AS STANDARD EQUIPMENT ON, OF ALL THINGS, THE CHEVROLET SUBURBAN! I WALKED OUT TO THE GARAGE AND LOOKED AT THE TIRES THAT WERE INSTALLED ON THE "NEW" '96 AND FOUND THAT THE VEHICLE HAD LIKE NOW R4S TYPES INSTALLED ON ALL FOUR CORNERS! "NAH, IT CAN'T BE" I SAID TO MYSELF. I HAD READ FURTHER, ON THE INTERNET, THE RESPONSE OF FIRESTONE TO THE NEW ALLEGATIONS WAS FIRESTONE BELIEVED THAT THE SAFETY BOARD/GURUS WERE ONLY BEGINNING THEIR INVESTIGATION AND THAT THERE WAS NO INDICATION THAT ANY REAL PROBLEMS WERE ASSOCIATED WITH THE R4S AND AT MODEL TIRES. WITH RENEWED CONFIDENCE IN FIRESTONE (REINFORCED BY THEIR PUBLISHED STATEMENT) WE STARTED OUR TRIP TO YUMA. SEVENTEEN (17) MILES INTO THE TRIP, TRAVELLING AT 75 MPH (WHICH IS LEGAL SPEED LIMIT IN THIS NECK OF THE WOODS), THINGS GOT REAL EXCITING. THE DRIVER'S SIDE REAR STARTED TO "THUMP" THE TIRE CAME APART, AND CONTROL BECAME "DICEY". WE WERE IN THE LEFTMOST LANE OF THE INTERSTATE WITH AUTOMOBILES TO OUR RIGHT SIDE AND BEHIND US. I GOT THE SUBURBAN TO SLOW ENOUGH, WITHOUT USING BRAKES, TO ENTER THE MEDIAN SAFELY AND REVIEW "THE DAMAGE". A HIGHWAY PATROLMAN (STATE TROOPER) PULLED IN ALONG SIDE TO SEE IF WE WERE OK AND OFFER SOME ASSISTANCE. HE SEEMED TO THINK THAT WE WERE LUCKY NOT TO HAVE REALLY TAKEN A TUMBLE OR ROLLED THE VEHICLE. AN AVERAGE DRIVER WOULD HAVE LOST IT. WE RETURNED TO TUCSON AND IMMEDIATELY REPLACED ALL FIVE (5) FIRESTONE TIRES.*AK (DOT NUMBER: V611B1A378 TIRESIZE: LT24575R16)
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Complaint 733542 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2000-09-30
(YYYY-MM-DD)
Date Added To File: 2000-10-18
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2000-10-05
(YYYY-MM-DD)
Date Purchased: 2000-09-01
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: TIRES
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]
Fuel System: F
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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