NHTSA ID Number: 731844
Incident Date: 2000-09-09
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: MERCURY
Vehicle/Equipment Model: TRACER
Model Year: 1994
9999 If Unknown Or N/A
Vehicle Identification Number: 3MARM10J9RR
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: CHEYENNE, WY
Summary of Complaint
PROBLEMS WITH THESE SUSPENSION PROBLEMS FIRST APPEARED IN MARCH OF 1998, AFTER PUTTING ON NEW TIRES OF THE SAME SIZE AS WAS PROVIDED BY THE MANUFACTURER. STRUTS WERE THEN REPLACED. CAR IS UNSTABLE, HAS A TENDENCY TO PULL TO THE RIGHT WITHOUT WARNING WHICH CAUSED BRIEF LOSS OF CONTROL IN APRIL 1999. NO DAMAGE OR INJURIES SUFFERED. HIT A POT HOLE WITH VEHICLE IN APPROX JAN 98, HAD VEHICLE CHECKED AND NO DAMAGE WAS FOUND TO THE SUSPENSION. SPEED AT THE TIME WAS LESS THAN 10 MPH. HAD VEHICLE AGAIN CHECKED BY THE MERCURY DEALER ON 18 SEPT 00, AND VEHICLE WAS DETERMINED TO HAVE A CRACKED COIL ON THE RIGHT REAR SPRING. STRUTS WERE REPLACE IN LATE 1998 TO EARLY 1999 AND THE RIGHT FRONT AND REAR SPRING WERE INSPECTED AT THAT TIME AND WERE DETERMINED TO BE IN NORMAL RANGE, NO DAMAGE WAS NOTED. STILL HAVING DIFFICULTIES WITH VEHICLE AS OF THIS COMPLAINT, VEHICLE IS NOT SAFE TO DRIVE ON ROAD IN CURRENT CONDITION. WOULD LIKE YOUR AGENCY TO INSPECT VEHICLE AS I HAVE REPORTED TO FORD MOTOR COMPANY ON 18 SEPT WITH NO ANSWER AS TO WHY AFTER REPLACING TIRES AM I HAVING TO REPLACE ALL SUSPENSION PARTS. AFTER LOOKING THROUGH OTHER CUSTOMER COMPLAINTS ON THIS WEBSITE THERE ARE SOME OTHER SIMILAR PROBLEMS WITH THE SUSPENSION. A RECALL NEEDS TO BE CONSIDERED, FORD NEEDS TO FIND AND CORRECT THESE PROBLEMS WITH THIS VEHICLE, AS THIS HAS COST ME OVER 500 IN REPAIRS AND PROBLEM IS STILL NOT SOLVED. THREE OTHER LOCAL SHOPS HAVE LOOKED AT THIS VEHICLE AND CANNOT DETERMINE WHY THIS VEHICLE HAS DEVELOPED THESE PROBLEMS. THEY HAVE INSPECTED ALL SUSPENSION PARTS, FRAME AND SUB FRAME. THESE PARTS SEEM TO FAIL WITHOUT WARNING AND AT LOW VEHICLE MILEAGE.
Complaint 731844 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2000-09-09
(YYYY-MM-DD)
Date Added To File: 2000-09-26
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2000-09-19
(YYYY-MM-DD)
Date Purchased: 1996-08-01
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SUSPENSION:FRONT:MACPHERSON STRUT
Anti-Lock Brakes: No
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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