NHTSA ID Number: 731698
Incident Date: 2000-08-01
Manufacturer's Name: Volvo
Car USA, LLC
Vehicle/Equipment Make: VOLVO
Vehicle/Equipment Model: V70
Model Year: 2001
9999 If Unknown Or N/A
Vehicle Identification Number: YV1SZ58D811
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: WISCASSET, ME
Summary of Complaint
THE REFLECTION OF THE DASHBOARD IN SUNLIGHT ON THE WINDSHIELD IS VIRTUALLY BLINDING. THE COLOR OF THE INTERIOR OF OUR CAR IS A CREAM BEIGE WITH A MATCHING DASHBOARD. WHEN DRIVING INTO THE SUN, THE REFLECTION IS SO BAD THAT 60% TO 70% OF YOUR VISION IS IMPAIRED. WE HAVE HAD 3 NEAR COLLISIONS SINCE WE HAVE BEEN UNABLE TO MAKE OUT A LIGHT COLORED CAR ENTERING AN INTERSECTION. IN FILTERED SUN LIGHT, THE REFLECTION CONTINUES FROM A LARGE RADIO SPEAKER GRILL (THE SIZE OF A DINNER PLATE) AND FROM THE DEFROSTER GRATE THAT RUNS THE FULL WIDTH OF THE DASHBOARD. IT LOOKS LIKE PROJECTION "TV" AND IS VERY DISTRACTING AND TIRING SINCE IT POPS UP AND OFF WHEN DRIVING DOWN TREE LINED STREETS OR BEHIND BUILDINGS OR TRUCKS. THIS CAUSES HEAVY EYE STRAIN AND MAKES IT VERY DANGEROUS ON LONGER TRIPS. VOLVO USE TO USE A DARKER BROWN DASHBOARD ON THIS CAR WHICH DID NOT REFLECT THE SUNLIGHT. MY LINCOLN LS HAS THE SAME COLOR INTERIOR AND IT TOO HAS A DARKER BROWN DASHBOARD TO ABSORB LIGHT. THE ANALOGY I WOULD USE TO REPLICATE THE PROBLEM IS DRIVING A CAR WITH A WHITE SHEET ON THE DASHBOARD. VOLVO INDICATED NO DESIRE TO INVESTIGATE THE CONCERN AND SAID IT IS MY CHOICE IF I WANT TO CHANGE THE DASHBOARD FOR ABOUT $1,000. THEY SAID THEY HAVE HAD NO OTHER COMPLAINTS. WE PURCHASED THE FIRST 2001 MODEL SOLD IN MAINE AND THE FIRST WITH THIS COLOR INTERIOR. FROM AN ASTHETIC STANDPOINT, THE DASHBOARD IS VERY ATTRACTIVE. FROM A SAFETY ISSUE, THIS IS AN ACCIDENT WAITING TO HAPPEN DUE TO SEVERELY IMPAIRED VISION IN SUNNY DRIVING CONDITIONS. I HAVE DRIVEN SINCE 1966 AND HAVE HAD OVER 50 CARS AND HAVE NEVER HAD A VISION PROBLEM LIKE THIS.
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Complaint 731698 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2000-08-01
(YYYY-MM-DD)
Date Added To File: 2000-09-22
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2000-09-17
(YYYY-MM-DD)
Date Purchased: 2000-08-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: UNKNOWN OR OTHER
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]
Fuel System: F
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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