NHTSA ID Number: 730539
Incident Date: 1995-07-31
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: MUSTANG
Model Year: 1995
9999 If Unknown Or N/A
Vehicle Identification Number: 1FALP45T3SF
Vehicle Mileage At Failure:
Vehicle Speed: 65
Number Of Occurrences: 1
Was Vehicle Towed: No
Consumer Location: BONITA, CA
Summary of Complaint
THIS REPORTS A FAILURE WHICH OCCURRED VERY EARLY IN THE CAR OWNERSHIP, BUT WHICH ONLY RECENTLY CAME TO LIGHT. IT IS A REPORT OF A DEFECTIVE SWAY BAR WHICH APPARENTLY FRACTURED DURING THE FIRST MONTH OF OWNERSHIP CAUSING IMPROPER HANDLING AND CONTROL, ALONG WITH EXCESSIVE VIBRATION OF THE VEHICLE DURING THE ENSUING YEARS OF OWNERSHIP. THE OWNER DID NOT REALIZE THE SOURCE OF THIS IMPROPER PERFORMANCE UNTIL SOME TIME LATER WHEN THE FRACTURED SWAY BAR BROKE OFF ON ONE SIDE CAUSING A NOW NOTICEABLE RATTLING NOISE. HOWEVER, THIS NOISE ONLY OCCURRED AT SPEEDS OVER 30 MPH AND BUMPY ROAD SURFACE CONDITIONS. IT WAS ONLY AFTER THE SERVICE MANAGER HAD VISUALLY INSPECTED THE BREAK UPON REPLACEMENT OF THE SWAY BAR THAT A FRACTURE-BRAKING SEQUENCE OVER TIME WAS EVIDENT DUE TO RUST IN ONLY A PORTION OF THE BREAK. THE MOST STARTLING DISCOVERY WAS THE EVIDENCE OF METAL CRYSTALIZATION IN AND AROUND THE SITE OF THE BREAK. THUS, IT WAS APPARENT THAT THIS WAS A MOLDED HOLE RATHER THAN A MACHINED OR DRILLED HOLE. IN ASSESSING THIS INCIDENT THE MANAGER VERBALLY CONFIRMED THAT THIS WOULD HAVE CAUSED THE IMPROPER VEHICLE HANDLING AND POOR PERFORMANCE, ALONG WITH THE EXCESSIVE VIBRATION EXPERIENCED BY THE OWNER SOON AFTER PURCHASE. THE MANAGER ALSO AGREED THAT AT HIGH SPEEDS THIS LOSS OF THE SWAY BAR STRENGTHENING OF THE VEHICLE FRAME MIGHT RESULT IN COMPLETE LOSS OF VEHICLE CONTROL. HE URGED ME TO REPORT IT TO FORD MOTOR COMPANY CORPORATE HEADQUARTERS AS SOON AS POSSIBLE. HE PROVIDED ME WITH THE APPROPRIATE PHONE NUMBER. I DID VERBALLY REPORT THIS INCIDENT AND ASKED THAT THE INFORMATION BE BROUGHT TO THE ATTENTION OF OTHER SIMILARLY-EQUIPPED FORD CONVERTIBLES OWNERS FOR A SAFETY INSPECTION OF THE SWAY BAR INSTALLATION IN THEIR OWN VEHICLE. ALSO, I ASKED THAT THE SYMPTOMS OF EXCESSIVE VIBRATION AND POOR HANDLING (UNSTABLE SWAYING) BE BROUGHT TO THEIR ATTENTION AS A CLUE TO POSSIBLE FRACTURE OF THE SWAY BAR SINCE BOTH OF THESE SYMPTOMS HAD COMPLETELY DISAPPEARED AFTER BAR REPLACEMENT.
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Complaint 730539 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 1995-07-31
(YYYY-MM-DD)
Date Added To File: 2000-09-18
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2000-09-06
(YYYY-MM-DD)
Date Purchased: 1995-06-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SUSPENSION:REAR
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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