NHTSA ID Number: 729507
Incident Date: 2000-08-15
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: GMC
Vehicle/Equipment Model: SIERRA
Model Year: 1999
9999 If Unknown Or N/A
Vehicle Identification Number: 2GTEC19TXX1
Vehicle Mileage At Failure:
Vehicle Speed: 67
Number Of Occurrences: 3
Was Vehicle Towed: No
Consumer Location: KANSAS CITY, MO
Summary of Complaint
TO THOSE THAT COULD HELP ME GET GMC OR RANDY REED GMC PONTIAC IN KANSAS CITY, MO TO FIX THIS VIBRATION.I HAVE HAD THIS VIBRATION IN THE TRUCK SINCE I DROVE IT OFF THE LOT WHEN IT WAS BRAND NEW AT 6 MILES WITH A DELIVER MILES OF 23. I HAVE TAKEN IT BACK TO THE DEALER 13 TIMES IN THE LAST 14 MONTHS AND 8 OUT OF THOSE 13 TIMES IT WAS FOR THE VIBRATION. THE DEALER HAD PUT ALL NEW TIRES ON THE TRUCK AFTER ABOUT 3,000 MILES BUT STILL COULD NOT GET THE VIBRATION ALL THE WAY OUT. IT WAS TO A POINT WHERE I COULD STAND IT BUT I WAS NOT HAPPY WITH IT. THE VIBRATION COMES ON BETWEEN 65 TO 70 MPH WHICH INDICATES THE TIRES. THE TIRES ARE GOODYEAR WRANGLER ST P235/75R16 OWL WHICH IS THE ORIGINAL OEM TIRE FOR THAT TRUCK ON THAT YEAR. DURING THE TESTING AROUND THE TIME OF EXCHANGING OF ALL THE GOODYEAR WRANGLER ST FOR EXACT SAME THING WE PUT A SET OF FIRESTONE WRANGLER HT I BELIEVE ON IT AND IT RODE PERFECTLY SMOOTH. ON 08/15/2000 I TOOK MY TRUCK IN FOR A BULLETIN THE SERVICE MANAGER WANTED TO DO TO IT TO STRENGTHEN THE FRONT END ON IT AND I GOT IT BACK TWO DAYS LATER AND IT RIDES ROUGHER THAN BEFORE. I TOOK IT BACK ON 08/29/2000 AND THE NEW SERVICE MANAGER GOT INVOLVED AND SAID HE COULDNT FEEL ANYTHING ON VIBRATION SO I TOOK HIM FOR A RIDE AND WHEN YOU GO UP OR DOWN A HILL WITH THE CRUISE CONTROL ON AT 65 OR 67 MPH YOU FEEL THE VIBRATION IN THE FLOOR SEAT AND STEERING WHEEL ALSO THE MIRRORS VIBRATE SOMETIMES WHERE YOU CAN NOT MAKE OUT THE VEHICLE LIGHTS BEHIND YOU. THEN THE SERVICE MANAGER SAID IT STILL RIDES SMOOTHER THAN MY NEW DEMO WITH LESS THAN 600 MILES ON IT. I BELIEVE HE HAS THOSE FIRESTONE WRANGLER SOMETHING ON THE DEMO. I ALSO TALKED TO GMC A FEW TIMES AND THEY ARE TO THE POINT THERE IS NOTHING THEY WILL DO.I LIKE THE TRUCK BUT HATE THE VIBRATION AND IT IS VERY FRUSTRATING ON TRIPS.THE TRANSMISSION ALSO DOWNSHIFTS WHEN YOU GO OVER A HILL WITH IT SET ON 60MPH AND AIR CONDITIONING RUNNING.THEY WOULDN'T EVEN LIST THIS COMPLAINT WHEN I TOLD THEM ABOUT IT.
Check if your GMC has a Recall
Complaint 729507 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2000-08-15
(YYYY-MM-DD)
Date Added To File: 2000-09-06
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2000-08-30
(YYYY-MM-DD)
Date Purchased: 1999-07-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SUSPENSION:FRONT
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: RWD
[AWD, 4WD, FWD, RWD]
Fuel System: F
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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