NHTSA ID Number: 725693
Incident Date: 2000-05-14
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: MUSTANG
Model Year: 1994
9999 If Unknown Or N/A
Vehicle Identification Number:
Vehicle Mileage At Failure:
Vehicle Speed: 75
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: JONESBORO, GA
Summary of Complaint
MY VEHICLE'S ENGINE RAN HOT WITHOUT WARNING DURING A ROADTRIP FROM ATLANTA TO SAVANNAH, GEORGIA. MY VEHICLE WAS TOWED TO J.C.LEWIS FORD AND DIAGNOSED AS HAVING ENGINE PROBLEMS (E.G. HEAD GASKET PROBLEMS). UPON RETURNING FROM MY TRIP, I RECEIVED A LETTER FROM FORD MOTOR CO. INFORMING ME THAT A WARRANTY WAS EXTENDED ON ALL 1994 AND 1995 MUSTANG FORD HEAD GASKETS AS A RESULT OF A MANUFACTURER'S DEFECT IN THE ENGINE HEAD GASKET. THIS WARRANTY WAS EXTENDED TO ALL VEHICLES LESS THAN 7 YEARS OLD AND TO ALL THAT HAVE LESS THAN 100,000 MILES. MY PROBLEM WITH THIS WARRANTY LIES IN THE FACT THAT MY VEHICLE HAS PASSED THE MILEAGE LIMITATION, ALTHOUGH IT HAS BEEN VERY WELL MAINTAINED. I AM CURIOUS ABOUT HOW A CONSUMER COULD WIN IN THIS SITUATION, IF THE VEHICLE WAS CREATED WITH A ENGINE DEFECT THAT WAS NOT PUBLISHED UNTIL ALMOST SIX YEARS AFTER THE VEHICLE WAS MANUFACTURED. UNDER THESE CIRCUMSTANCES, IT REALLY DOES NOT MATTER THAT I CHANGE MY OIL EVERY 3,000 MILES RELIGOUSLY, BECAUSE I WAS SEEMINGLY SOLD A DEFECTED CAR THAT THE MANUFACTURER WILL NOT HONOR AS A RECALL. I HAVE BEEN DRIVING THIS CAR THOUSANDS OF MILES UNAWARE OF ITS DEFECTS. IF I HAD BEEN INFORMED OF THE DEFECT EARLIER, I WOULD HAVE PROMPTLY TAKEN MY CAR TO THE DEALERSHIP BEFORE IT REACHED 100,000 MILES. IT IS MY SINCERE BELIEF THAT THE DAMAGE TO MY CAR COULD HAVE BEEN AVOIDED HAD THE MANUFACTURER DISSEMINATED PROPER NOTIFICATION IN A TIMELY MANNER. I MUST ADMIT THAT I HAVE ENJOYED THE USE OF MY CAR UNTIL THIS UNEXPECTED BREAKDOWN. THEREFORE, I AM REQUESTING THAT FORD MOTOR COMPANY INCLUDE MY VEHICLE UNDER ITS EXTENDED WARRANTY BASED ON THE GOOD FAITH THAT I RELIED ON WHEN PURCHASING THIS VEHICLE.*AK
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Complaint 725693 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2000-05-14
(YYYY-MM-DD)
Date Added To File: 2000-08-22
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2000-07-19
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING:ENGINE
Anti-Lock Brakes: No
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: FWD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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