NHTSA ID Number: 724026
Incident Date: 2000-04-12
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: EXPEDITION
Model Year: 1997
9999 If Unknown Or N/A
Vehicle Identification Number: 1FMFU18L4VL
Vehicle Mileage At Failure:
Vehicle Speed: 60
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: RENTON, WA
Summary of Complaint
ON 4-12-2000 I WAS DRIVING TO CHILDREN'S HOSPITAL WITH MY WIFE AND DAUGHTER. WE WERE N/B ON I-5, AT 60 MPH IN THE SEATTLE. I ATTEMPTED TURN ON THE RADIO AND PUSHED THE BUTTON. NOTHING HAPPENED FOR A COUPLE OF MINUTES AND THEN SMOKE CAME OUT OF THE RADIO. THE SMOKE STARTED TO FILL THE PASSENGER COMPARTMENT . I WAS AFRAID THE DASHBOARD AREA WAS ABOUT TO CATCH FIRE. I MANAGED TO FIND A EXIT TO GET OFF THE FREEWAY, STOPPED THE CAR AND GET MY FAMILY OUT. I TURNED OFF THE IGNITION HOWEVER THE SMOKE WAS STILL COMING OUT OF THE RADIO. THE SMOKE STOPPED ABOUT 1 OR 2 MINUTES LATER. I CALLED BOWEN SCARFF FORD IN KENT AND WAS REFERRED TO SOUND ON WHEELS FOR RADIO REPAIR. THE MANAGER AT SOUND ON WHEELS PULLED THE RADIO FROM THE DASH AND SHOWED ME THE WATER DAMAGE ON THE RADIO AND COXIAL ANTENNA WIRE LEADING FROM THE ANTENNA TO THE BACK OF THE RADIO. WHEN THE WATER GOT INTO THE BACK OF THE RADIO A SHORT WAS CAUSED AND THE SMOKE STARTED. I WAS TOLD THIS WAS A PROBLEM WITH THE 97 FORD EXPEDITION. I TOOK MY VEHICLE TO BOWEN SCARFF FORD AND WAS INFORMED A TECH MEMO HAD BEEN PUT OUT TO FORD MECHANIC BUT NOTHING HAD BEEN SENT TO FORD OWNERS OF EXPEDITION. WHAT I EXPERIENCE WAS A SAFETY ISSUE. I COULD HAVE PANIC AND CAUSE A MAJOR ACCIDENT ON A FREEWAY AT HIGH SPEEDS. I BELIEVE THIS TYPE OF SHORT COULD CAUSE A MAJOR MALFUNCTION OF THE ELECTRICAL SYSTEM. COULD THE DOORS LOCK, TRAPPING PEOPLE INSIDE? MOST DEATHS RELATED TO FIRE OCCURE FROM INHALING SMOKE. THESE WERE SOME TO THE THINGS GOING THROUGH MY MIND WHILE ATTEMPTING TO GET MY FAMILY TO SAFETY. WHY HAS THERE NOT BEEN A RECALL TO FIX THIS PROBLEM. HOW MANY MUST BE INJURED OR KILLED BEFORE A RECALL. NONE I PRAY. *AK
Check if your Ford has a Recall
Complaint 724026 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: Yes
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2000-04-12
(YYYY-MM-DD)
Date Added To File: 2000-06-23
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2000-06-14
(YYYY-MM-DD)
Date Purchased: 2000-04-01
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM:WIRING:INTERIOR/UNDER DASH
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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