NHTSA ID Number: 723388
Incident Date: 1999-04-01
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: SUBURBAN
Model Year: 1999
9999 If Unknown Or N/A
Vehicle Identification Number: 1GNFK16R9XJ
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences: 8
Was Vehicle Towed: No
Consumer Location: KENNESAW, GA
Summary of Complaint
THE TRUCK HAS HAD A SEVERE VIBRATION IN THE FRONT END SINCE IT WAS DELIVERED I RETURNED THE VEHICLE TO THE DELIVERING DEALER WITH 845 MILES ON IT FOR SERVICE. THE VEHICLE STAYED AT THE DEALERSHIP FOR 11 DAYS THE DRIVE SHAFT WAS REMOVED AND SENT TO BE TRUED IT WAS THEN REINSTALLED. THE ORIGINAL FACTORY TIRES WERE REMOVED AND REPLACED THE FRONT END WAS ALIGNED. THIS SAME PROCEDURE HAS BEEN REPEATED A 2 OTHER DEALERS TRYING TO CORRECT THE PROBLEM. LATE IN 1999 THE TRUCK WAS AT DAY'S CHEVROLET AND THE SERVICE MANAGER BEN LARUE SHOWED MY HUSBAND A SIMILAR 1999 UP ON A LIFT THAT THE TORISON BAR SUPPORT AND ASSEMBLY COULD BE BENT WITH A PAIR OF VICE GRIPS THE METAL IS INFERIOR. THE FRONT END OF THE THIS VEHICLE HAS BEEN BRAISED AT THE TORISION BAR ASSEMBLY IT HAS HAD THE ENDS OF THE TORISON BARS GROUNDED DOWN AND RETURNED TO US AS FIXED. CHEVORLET HAS JUST HAD THEIR LAST REPAIR ATTEMPT AND THEY TOOK THE FRONT END APART AND PACKED WITH GREASE TO CORRECT THE NOISE AND VIBRATION IT DID NOT WORK. WE STILL HERE THE NOISE IN THE FRONT END IT STILL VIBRATES AT HIGHWAY SPEEDS AND IS VERY ANNOYING. THE TRANSMISSION HAS SLIPPED SINCE THE VEHICLE HAD ABOUT 8,000 MILES ON IT EVERY TIME WE TAKE IT IN WE ARE TOLD THEY CANNOT DUPLICATE THE PROBLEM. IT STILL WILL SLIP AT LOW SPEEDS UP A STEEP INCLINE IT WILL ALSO ROLL WHEN PUT IN PARK. THE BRAKES HAVE ALWAYS BEEN AN ISSUE WITH THIS VEHICLE I REPORTED THIS ON THE FIRST TIME BACK FOR REPAIR. THE VEHICLE HAS LEAKED ON THE LEFT SIDE AT THE 2ND DOOR AND THE REAR DOORS. THE VEHICLE HAS HAD A TICKING VACUUM NOISE SINCE THE DAY IT WAS NEW THE DEALERSHIPS TOLD US THEY KNOW IT IS ANNOYING BUT DO NOT HOW TO FIX IT. THIS VEHICLE IS NOT SAFE IT VIBRATES IT WILL NOT STOP AND CHEVROLET WILL NOT DO A THING ABOUT IT WE HAVE BEEN THROUGH BBB AND CURRENTLY PURSUING LEMON LAW. *AK
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Complaint 723388 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
- Delivers braking power when needed by avoiding a spongy...
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 1999-04-01
(YYYY-MM-DD)
Date Added To File: 2000-06-23
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2000-05-31
(YYYY-MM-DD)
Date Purchased: 1999-04-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SUSPENSION:FRONT
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]
Fuel System: F
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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