NHTSA ID Number: 714721
Incident Date: 0000-00-00
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: LINCOLN
Vehicle/Equipment Model: MARK VIII
Model Year: 1993
9999 If Unknown Or N/A
Vehicle Identification Number: 1LNLM91V3PY
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: FALL RIVER, MA
Summary of Complaint
THE FIRST INCIDENT HAPPENED WHILE I WAS ON THE ON-RAMP TO THE MASS. TURNPIKE AT 11:00 P.M. I WAS DRIVING APPROX. 35 MPH AND MY HEADLIGHTS SHUT OFF AS WELL AS THE DASHBOARD LIGHTING. I IMMEDIATELY HIT MY BRAKES SO THAT THE CARS BEHIND ME WERE AWARE OF MY EXISTENCE. IT SEEMED LIKE THEY WERE OFF FOREVER, IN REALITY IT WAS PROBABLY ABOUT 20 SECONDS. IT PROCEEDED TO HAPPEN AS I DROVE THE SPEED LIMIT ON THE PIKE, AND MANY TIMES THEREAFTER. IT CAME TO THE POINT THAT I WOULD NOT DRIVE AT NIGHT UNLESS ABSOLUTELY NECESSARY. I PROCEEDED TO LOOK INTO VEHICLE RECALL INFORMATION, BECAUSE TO ME THIS IS DEFINATE RECALL STUFF, THIS IS NOT NORMAL WEAR AND TEAR OF AN AUTOMOBILE. I WAS NOT SURPRISED TO SEE IN THE CONSUMER GUIDE, THAT IT WAS IN FACT A RECALL ON 1993, LINCOLN MARK VIII VEHICLES. HOWEVER, WHAT I WAS SURPRISED ABOUT WAS THE TREATMENT I RECEIVED FROM LINCOLN. I GAVE THEM THE INFORMATION, AS WELL AS THE RECALL #98V009000, THEY TOLD ME THAT RECALLS ARE VEHICLE SPECIFIC AND THAT THEY WOULD NEED MY VIN . *AFTER PROVIDING THEM WITH THIS INFORMATION, I WAS TOLD THAT THE HEADLAMP RECALL DID NOT PERTAIN TO MY CAR. WELL, OBVIOUSLY THERE HAS BEEN SOME KIND OF A MISTAKE!?!????? I AM NOT UNDERSTANDING THE LOGIC OR REASONING IN THIS, LET ME GET THIS STRAIGHT, O.K.: THERE IS A RECALL FOR HEADLAMP FAILURE ON 1993, LINCOLN MARK VIII'S, I OWN A 1993, LINCOLN MARK VIII, I AM HAVING HEADLIGHT FAILURE, BUT MY VEHICLE IS NOT LISTED AS PART OF THE RECALL??????? WELL THEN SHOULDN'T IT BE? WHAT IS THE EXPLANATION THEN FOR THE PROBLEM AND WHY DOES LINCOLN FAIL TO TAKE RESPONSIBILITY AND REINBURSE ME. MY LIFE WAS IN DANGER UNTIL I COULD GET THE FUNDS TO REPAIR THIS PROBLEM, AND LINCOLN JUST SIMPLY KEEPS SAYING" I AM SORRY MAM, THERE IS NOTHING WE CAN DO, YOUR CAR IS NOT PART OF THE RECALL" I ASK , " WELL THERE IS DEFINATELY AN ERROR. AND WHAT CAN I DO NOW?" THEY GAVE ME A COUPLE OF TOLL FREE NUMBERS TO CALL, BUT NO-ONE IS BEING HELPFUL, AND NO-ONE CAN JLOGICALLY ANSWER MY QUESTION.
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Complaint 714721 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 0000-00-00
(YYYY-MM-DD)
Date Added To File: 1999-11-13
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 1999-11-13
(YYYY-MM-DD)
Date Purchased: 1997-10-01
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: EXTERIOR LIGHTING:HEADLIGHTS
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: RWD
[AWD, 4WD, FWD, RWD]
Fuel System: F
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]: AUTO
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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