NHTSA ID Number: 712832
Incident Date: 1999-08-22
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: OLDSMOBILE
Vehicle/Equipment Model: ALERO
Model Year: 1999
9999 If Unknown Or N/A
Vehicle Identification Number: 1G3NF52E6XC
Vehicle Mileage At Failure:
Vehicle Speed: 0
Number Of Occurrences: 3
Was Vehicle Towed: No
Consumer Location: INDIANAPOLIS, IN
Summary of Complaint
ON THREE OCCASIONS I HAVE DRIVEN MY CAR TO MY DESTINATION AND WHEN I GO TO GET BACK IN THE CAR IT WON'T START. IT HAVE LEFT ME STRANDED EACH TIME AND A TOW TRUCK WAS CALLED. THE DATES THIS HAPPENED WAS 8/22/99, 9/14/99-9/17/99 & 9/22/99-CURRENT. THE DEALERSHIP STILL HAS MY CAR TO THIS DATE. THEY ADMIT THAT THERE IS A DEFECT WHICH THEY THOUGHT WAS THE FUEL PRESSURE REGULATOR BECAUSE THEY'VE HAD THIS PROBLEM IN OTHER ALERO'S, BUT APPARANTLY THAT WASN'T IT. I FORGOT TO ADD THAT AFTER THE CAR SITS FOR AWHILE, IT STARTS BACK UP, SO THE IT WON'T DUPLICATE ITSELF AT THE DEALERSHIP. YOU NEVER KNOW WHEN THIS WILL HAPPEN, BUT I HAVE NOTICED THAT IT HAS OCCURRED WITHIN 24 HOURS AFTER FILLING THE TANK UP WITH FUEL AND I TOLD THEM THIS BECAUSE I THOUGHT IT MAY HAVE SOMETHING TO DO WITH IT NOT STARTING UP OR SOMETHING IN THE FUEL LINE WAS DEFECTIVE. I PERSONALLY THINK THAT THE CAR NEEDS TO BE RECALLED. I'VE ONLY HAD THE CAR FOR 5 MONTHS AND ITS BEEN IN THE SHOP TWICE. THE FIRST TIME IT HAPPENED IT WAS ON A WEEKEND AND THE DEALERSHIP WAS CLOSED. SO FAR MY CAR HAS BEEN IN THE SHOP CUMULATIVE 15 DAYS. I THINK THIS IS A SAFETY ISSUE BECAUSE IT HAS LEFT ME AND MY SON STRANDED AND I DON'T KNOW IF THIS HAS HAPPENED TO ANYONE ELSE, BUT I FEEL THAT THE CONSUMERS NEED TO KNOW THIS. THIS IS MY ONLY MEANS OF TRANSPORTATION AND I DO NOT FEEL COMFORTABLE IN THAT CAR ANY LONGER AND AM NOT TAKING IT BACK. WE HAVE YET TO WORK OUT A RESOLUTION TO THIS PROBLEM. PLEASE CONTACT THE DEALERSHIP AND THE MANUFACTURER (GENERAL MOTORS) TO INVESTIGATE THIS PROBLEM. THIS COULD RESULT IN A MUCH MORE SERIOUS PROBLEM IF THE DEFECTS AREN'T DETECTED. I SPOKE WITH BRENT WALLS, GM FACTORY REPRESENTATIVE @ 1-800-823-0055 X8174. I HAVE ALSO FILED A COMPLAINT WITH OLDSMOBILE 1-800-442-6537 FILE #990072405 AND WITH THE ATTORNEY GENERAL'S OFFICE AND BBB AUTOLINE. PLEASE CONTACT ME WITH ANY SUGGESTIONS OR TO DISCUSS THIS CLAIM. I APPRECIATE ANY HELP YOU CAN GIVE ME.
Complaint 712832 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 1999-08-22
(YYYY-MM-DD)
Date Added To File: 1999-10-05
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 1999-10-05
(YYYY-MM-DD)
Date Purchased: 1999-02-01
(YYYY-MM-DD)
Was Original Owner: Yes
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE AND ENGINE COOLING:ENGINE:GASOLINE
Anti-Lock Brakes: Yes
Cruise Control: Yes
Number Of Cylinders:
Drive Train Type: 4WD
[AWD, 4WD, FWD, RWD]
Fuel System: F
FI = Fuel Injection TB = Turbo
Fuel Type: Gas
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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