NHTSA ID Number: 697311
Incident Date: 2025-02-03
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: DODGE
Vehicle/Equipment Model: HORNET
Model Year: 2024
9999 If Unknown Or N/A
Vehicle Identification Number: ZACPDFCWXR3
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Sacramento, CA
Summary of Complaint
I purchased this vehicle in December of 2024 at 37 miles on the car. The car shut down three times on me due to electrical issue, but the dealership said it was the battery and the electric, i have invoices for all of the visits. i didnt feel safe driving the vehicle so i let the car sit and rented through Turo. Recently in October, there was a loud squeek sound and vibration coming from my brake, it was so loud, and i can feel the vibration. I didnt want to drive my car. Took my car to the Folsom CDJR dealership to get service. Car was returned to me, squeeking noise went away, but now im hearing squeeling sounds from my front and rear brake when my car is on reverse or neutral and im steering my wheels left to right. So I bring th3 car back in for service the following day and told them my concern. The car stayed in the shop for another 3 days just for them to bring my car back to me with the squeeking sound coming back. The advisor told me that it was a normal sound but I told them no it's not, he kept saying it's the rain..etc Its the same squeeking sounds that I brought the car in service for. So the car stays, the car was returned a couple more days, theres still sounds and vibration coming from the brakes. Now they are telling me that the regenerative braking system that use to work when I first bought the car that it doesnt work and Sacramento cdjr is saying that it only charges 1% over where it's at. All false. (They also mention that there were a recall and that they needed to reprogram the car but we never got a letter or notice for it). Folsom CDJR also said they resurfaced the rotors, but when the car was returned to me they were all rusty rotors. Also the fuel meter gauge started jumping up and down, and fuel burning faster then before. Things were were not normal after the services. They are saying that they cant duplicate the issue, but when I took it to an independent shop, they notice the problem and also said that I have an electrical issue still.
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Complaint 697311 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2025-02-03
(YYYY-MM-DD)
Date Added To File: 2025-11-03
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2025-11-03
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description:
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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