NHTSA ID Number: 1702166
Incident Date: 2025-08-07
Manufacturer's Name: BMW
of North America, LLC
Vehicle/Equipment Make: BMW
Vehicle/Equipment Model: XM
Model Year: 2024
9999 If Unknown Or N/A
Vehicle Identification Number: 5YM33CS06R9
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Saint Louis, MO
Summary of Complaint
Purchased 2024 XM in July 2024. Since then all 4 rims have cracked. Quote by BMW to replace $2500. If replaced I would have paid 10k in a year to replace wheels plus the 3k spent in May and June 2025 for a set of new tires. This week my PSI was zero. I could hear the air coming out. Took XM to a tire shop to find out nothing was wrong. The tire was fine and the previously repaired crack was fine. The shop added air and it held. Then the next day, I could hear air seeping from another tire. My husband drove it around the subdivision and came back home to add air. The seeping had stopped. There’s not a week that I’m not adding air to the tires. I keep a compressor in my XM, whereas last week I had to inflate the tires after work twice. The tire shop unbiased opinion is that, there’s a flaw in the design such that, the wheels are too big for 23” tires, with inadequate spacing between the two. The shop that repairs the rims charges $195. As a women Driving this vehicle, it gives me anxiety because I feel its unsafe to drive not knowing if an unsuspecting crack will cause the vehicle to become disabled or if a tire would blow, causing loss of control. If BMW maintains historical data on tire conditions, you will see how often, sometimes daily or weekly, that the PSI is low. BMW has to know about this flaw, as forums on bimmers, Facebook and Reddit have many discussions. For a 160k vehicle BMW should own the issue and cover replacement cost for new rims.
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Complaint 1702166 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2025-08-07
(YYYY-MM-DD)
Date Added To File: 2025-12-01
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2025-12-01
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description:
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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