NHTSA ID Number: 11735053

Incident Date: 2025-03-10

Manufacturer's Name: Chrysler (FCA US, LLC)

Vehicle/Equipment Make: JEEP

Vehicle/Equipment Model: WRANGLER

Model Year: 2020
9999 If Unknown Or N/A

Vehicle Identification Number: 1C4HJXDN8LW

Vehicle Mileage At Failure:

Vehicle Speed:

Number Of Occurrences:

Was Vehicle Towed: No

Consumer Location: Wichita, KS

Summary of Complaint

Purchased the 2020 Jeep Wranger on January 9, 2025 with less than 50K miles on it and still under warranty. Around March 2020 the instrument panel began to glitch and by April it was completely blank. I had it diagnosed by Eddys Jeep in Wichita Kansas who gave me a price for repair but parts were on back order. I then took it to my mechanic who ordered the parts which have been on order for over a year. We are unable to see the speed, fuel level, back up camera, no radio or phone charging or warnign lights. Dash is completely dark. I would like to replace the vehicle but am unable to get fair market value and do not want to be held liable for selling a lemon.

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Complaint 11735053 Documents

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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH

FIRE: No
WAS VEHICLE INVOLVED IN A FIRE

INJURIES: 0
NUMBER OF PERSONS INJURED

DEATHS: 0
NUMBER OF FATALITIES

Was Medical Attention Required: No

Was Incident Reported To Police: No

Date Of Incident: 2025-03-10
(YYYY-MM-DD)

Date Added To File: 2026-05-01
(YYYY-MM-DD)

Date Complaint Received By NHTSA: 2026-05-01
(YYYY-MM-DD)

Date Purchased:
(YYYY-MM-DD)

Was Original Owner: No

Product Type: Vehicle

V = Vehicle
T = Tires
E = Equipment
C = Child Restraint

Specific Component's Description: ELECTRICAL SYSTEM

Anti-Lock Brakes: No

Cruise Control: No

Number Of Cylinders:

Drive Train Type:
[AWD, 4WD, FWD, RWD]

Fuel System:

FI = Fuel Injection
TB = Turbo

Fuel Type:

BF = BiFuel
CN = CNG/LPG
DS = Diesel
GS = Gas
HR = Hybrid Electric

Vehicle Transmission Type [Auto, Man]:

(DOT) Department Of Transportation Tire Identifier:

Tire Size:

Location Of Tire:

FSW = Driver Side Front
DSR = Driver Side Rear
FTR = Passenger Side Front
PSR = Passenger Side Rear
SPR = Spare

Type Of Tire Failure:

BST = Blister
BLW = Blowout
TTL = Crack
OFR = Out Of Round
TSW = Puncture
TTR = Road Hazard
TSP = Tread Separation

Was Defective Tire Repaired:

Was Part Original Equipment:

Date Of Manufacture:
(YYYYMMDD)

Type Of Child Seat:

B = Booster
C = Convertible
I = Infant
IN = Integrated
TD = Toddler

Installation System:

A = Vehicle Safety Belt
B = Latch System

Dealer's Name:

Dealer's Telephone Number:

Dealer's City:

Dealer's State:

Dealer's Zipcode:

SOURCE OF COMPLAINT CODE:

CAG = Consumer Action Group
CON = Forwarded From A Congressional Office
DP = Defect Petition,result Of A Defect Petition
EVOQ = Hotline VOQ
EWR = EARLY WARNING REPORTING
INS = Insurance Company
IVOQ = NHTSA Web Site
LETR = Consumer Letter
MAVQ = NHTSA Mobile APP
MIVQ = NHTSA Mobile APP
MVOQ = Optical Marked VOQ
RC = Recall Complaint, Result Of A Recall Investigation
RP = Recall Petition, Result Of A Recall Petition
SVOQ = Portable Safety Complaint Form (PDF)
VOQ = NHTSA Vehicle Owners Questionnaire

Incident State Code: KS

Vehicle Operator's Name: