NHTSA ID Number: 11727966
Incident Date: 2026-03-26
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD![]()
Vehicle/Equipment Model: ESCAPE
Model Year: 2017
9999 If Unknown Or N/A
Vehicle Identification Number: 1fmcu0gd2hu
Vehicle Mileage At Failure:
Vehicle Speed: 45
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Felton, CA
Summary of Complaint
Coolant Intrusion – Engine Defect Concern “Coolant intrusion” is a known engine design defect in which coolant leaks into the cylinders, leading to internal damage, misfires, and eventual engine failure. In our case, we own a 2017 Ford
Escape 1.5L EcoBoost
, which is now inoperable. The vehicle was properly maintained, with no prior issues. At approximately 103,000 miles, the engine began to fail unexpectedly. There was no overheating condition. Outdoor temperatures were normal (around 75°F), and the vehicle had been running properly up to that point. We have always used good quality fuel and kept up with regular maintenance. The first signs of failure included a check engine light with a cylinder misfire code, followed by noticeable white smoke from the exhaust. At the same time, coolant began rapidly disappearing despite being refilled. There are no external leaks, indicating the coolant is entering the engine internally. The vehicle now will not operate properly and cannot be driven. This failure occurred without warning and without any owner-related cause. Given the widespread reports of identical issues affecting Ford
vehicles with this engine, this is clearly not an isolated incident but a systemic design problem. The pattern of coolant intrusion, white smoke, misfires, and sudden engine failure is well-documented among Ford
customers. This issue requires immediate attention. It should be addressed as a recall, as it stems from a defective engine design rather than normal wear, misuse, or neglect.
Check if your Ford has a Recall
Complaint 11727966 Documents
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Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2026-03-26
(YYYY-MM-DD)
Date Added To File: 2026-03-30
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2026-03-30
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat
:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code: CA
Vehicle Operator's Name:
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