NHTSA ID Number: 11723213
Incident Date: 2025-12-28
Manufacturer's Name: BMW
of North America, LLC
Vehicle/Equipment Make: BMW
Vehicle/Equipment Model: X5
Model Year: 2013
9999 If Unknown Or N/A
Vehicle Identification Number: 5UXZV4C50D0
Vehicle Mileage At Failure:
Vehicle Speed: 65
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Baltimore, MD
Summary of Complaint
My family and I were traveling from Maryland to Florida, with a planned stop in Atlanta. We were driving our 2013 BMW X5 x Drive 35i and were traveling southbound on [XXX] through Greenville, South Carolina when the incident occurred. While driving at highway speed, my husband suddenly noticed multiple error messages appearing on the vehicle’s display screen - air bag malfunction, 4x4 malfunction, stabilization, etc. He immediately began pulling the vehicle over. Within moments, he observed smoke and visible flames coming from the rear driver’s-side area of the vehicle. He urgently shouted for me and our daughter to get out of the car. What followed happened extremely fast, within approximately 15 seconds. I yelled for my daughter to unbuckle and run. In a state of panic, I grabbed our dog, and as we tried to exit the vehicle, the fire spread rapidly and aggressively. Thick, black smoke engulfed the area and we fled on foot, coughing and struggling to breathe from the smoke. By the time we reached a safe distance, the vehicle was fully engulfed in flames. Thankfully, we were able to escape without physical injury, but the incident was terrifying and could very easily have resulted in serious injury or loss of life. The vehicle was completely destroyed, along with all of our personal belongings - cell phones, laptops, clothing, luggage, etc. We have since checked for recalls associated with the vehicle’s VIN and were told none were listed. However, a vehicle should not spontaneously catch fire while being operated normally on a highway. The sudden onset, rapid spread of the fire, and lack of warning raise serious concerns about a potential defect, whether electrical, fuel-related, or otherwise. We believe this incident was preventable and that there may have been a failure in design, manufacturing, or warning. We had the insurance company and BMW inspect the vehicle, but the fire destroyed the car entirely, and a cause "could not be determined." INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION AC
Check if your BMW has a Recall
Complaint 11723213 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: Yes
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: Yes
Date Of Incident: 2025-12-28
(YYYY-MM-DD)
Date Added To File: 2026-03-10
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2026-03-10
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: UNKNOWN OR OTHER
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code: SC
Vehicle Operator's Name:
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