NHTSA ID Number: 11720134
Incident Date: 2025-11-12
Manufacturer's Name: Hyundai
Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: SANTA FE
Model Year: 2024
9999 If Unknown Or N/A
Vehicle Identification Number: 5nmp54gl4rh
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Jacksonville, AL
Summary of Complaint
Both driver and front passenger seat belts are nearly impossible to snap it and it is just as hard to get them to release. Sometimes you think it is snapped together and it comes out going down the road. I have taken it to the dealer and they said the parts are on back order and have been for a long time. This is a serious safety issue. It looks to me like they would be on top of something like this. If there is an accident I don't trust the seat belts to protect me and my family. It has not been listed as a recall yet so I do not understand why they would be on back order for so long.
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Complaint 11720134 Documents
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- Our car seat belt cushion protect and relieve shoulder...
- The surface is made of high-quality polyester, and the inner...
- Easy to install and easy to use, wrap the car seat belt pad...
- These seat belt covers are suitable for all car seat belts...
- Packaging: 2pcs car seat belt pad covers.
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2025-11-12
(YYYY-MM-DD)
Date Added To File: 2026-02-24
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2026-02-24
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SEAT BELTS
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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