NHTSA ID Number: 11713783
Incident Date: 2025-10-27
Manufacturer's Name: Hyundai
Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: TUCSON
Model Year: 2022
9999 If Unknown Or N/A
Vehicle Identification Number: 5NMJF3AE8NH
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: McKinney, TX
Summary of Complaint
I am submitting this complaint due to a potential safety-related engine failure that occurred while my vehicle was under dealership repair. My vehicle was dropped off at Huffines Hyundai on October 2, 2025, for a fuel injector issue and has remained under the dealership’s exclusive possession since that date. I have not driven or had access to the vehicle after drop-off. During the repair process, I was informed by dealership staff that an injector was seized in the fuel rail and difficult to remove. Although the injector replacement was documented as a short repair, the work was delayed and completed on October 16, 2025. Immediately following this repair, on October 17, 2025, the engine was documented by the dealership as having low compression. I was not notified of this condition until October 27, 2025. The engine damage occurred while the vehicle was under dealership control and immediately following a repair involving seized components. The diagnostic documentation provided to me is incomplete and does not include compression PSI values or supporting data. I am concerned that improper repair or handling may have caused internal engine damage, resulting in a condition that could lead to engine failure or unsafe operation. Due to the circumstances and lack of transparency, I do not feel the vehicle is safe to operate and am concerned about the risk of engine failure.
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Complaint 11713783 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2025-10-27
(YYYY-MM-DD)
Date Added To File: 2026-01-27
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2026-01-27
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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