NHTSA ID Number: 11713479
Incident Date: 2026-01-09
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CHEVROLET
Vehicle/Equipment Model: TRAVERSE
Model Year: 2018
9999 If Unknown Or N/A
Vehicle Identification Number: 1gnerhkw8jj
Vehicle Mileage At Failure:
Vehicle Speed: 30
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Santa Maria, CA
Summary of Complaint
My 2018 Traverse has had several issues the past few years such as the electrical components in the car turning on and off randomly, a shift to park message which has been fixed twice, and the most current problem is the transmission. I was out of town 160 miles away with my family of 6 and we were about to drive home when the engine started to sound forced while I was driving. It wouldn't go past 30 mph and I had to quickly and safely get off the road and look for a mechanic. Had we already gotten on the freeway my family would have been in much more danger. After driving cautiously to 2 mechanics they referred us to a transmission service location. We had to leave the car there for several hours and came to find out that the transmission needed to be replaced and it would cost anywhere between $4,000-$9,000 depending on if they try to fix our transmission or replace it with another transmission and the cost would depend on the warranty years. We ended up getting it towed home so that our local mechanic can take a look at it. We still haven't gotten it fixed because the repair cost is so high and we can't afford it. For being a 2018 and only having 65,000 miles we should not be having transmission issues. We also took it in to our local Chevy service dealer who confirmed the transmission needs to be repaired or replaced and an accurate cost is unknown until they open it but the first estimate was $10,000. My vehicle is available for inspection upon request. I did see there was a recall for transmission issues for this make and model but it doesn't come up for my VIN. I really hope that Chevrolet can apply the recall to all VIN numbers affected because it is a very costly repair and has put my families safety at risk. It should not keep happening to others.
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Complaint 11713479 Documents
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Last update on 2026-06-23 / Affiliate links / Images from Amazon Product Advertising API
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2026-01-09
(YYYY-MM-DD)
Date Added To File: 2026-01-26
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2026-01-26
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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