NHTSA ID Number: 11706400
Incident Date: 2025-12-19
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: CAMRY
Model Year: 2019
9999 If Unknown Or N/A
Vehicle Identification Number: 4t1b11hk9ku
Vehicle Mileage At Failure:
Vehicle Speed: 55
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Jacksonville, FL
Summary of Complaint
The transmission in my 2019 Toyota Camry went from normal, expected operation to complete transmission failure in less than 2 weeks! There was no advanced notice of the issue until the transmission issues became so pervasive that I was already taking it in to be looked at. That was when the dashboard lit up with notifications of pre-collision system malfunction, drive-start control malfunction and secondary collision brake system malfunction followed by a notification to take it to the dealer (where I was headed when this occurred). I pulled the vehicle off the highway and had it towed to the dealer as the vehicle was not drive-able and would not stay in gear. The reason for going to the dealer was the day before, I went to a mechanic and on the way the CEL came on. The mechanic noted the scanner did not have any codes and suggested I take it to the dealer... where I was going when the above happened. I use this car to transport my children to school and the 2 days prior to the complete malfunction of the car's transmission the failure to find a gear while accelerating resulted in multiple instances where vehicles behind me came exceptionally close to a rear end collision. On one instance, I was crossing an intersection and the transmission didn't find a gear and I narrowly avoided being struck broadside by another vehicle. The service department at the Toyota dealership advised the transmission suffered complete internal failure (providing numerous codes regarding the solenoids) with a cost of $10,599.67 to replace it. It worked fine 2 weeks earlier with no prior warnings than an occasional hard shift and an instance of a slipping gear. Fluids were not excessively dirty, I changed the transmission fluid as required with Toyota Brand WS transmission fluid. No leaks exist and no excessive indication of metal particulates in the used transmission fluid. I'm waiting on Toyota for information on what they plan to do. Must be manufacturing defect.
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Complaint 11706400 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2025-12-19
(YYYY-MM-DD)
Date Added To File: 2025-12-21
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2025-12-21
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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