NHTSA ID Number: 11700003
Incident Date: 2025-11-18
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: RAM
Vehicle/Equipment Model: 1500
Model Year: 2023
9999 If Unknown Or N/A
Vehicle Identification Number: 1C6SRFFT5PN
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Berlin, NH
Summary of Complaint
On approximately September 2024, after a few months of purchasing my vehicle new, the manufacturer installed battery died. This required me to jump it every time I needed to start it over the course of a week. A local dealership replaced it under warranty, though I noticed when I was driving the parasitic drain on the battery would continue. This repair was done through the Berlin City CDJR dealership located in Gorham, New Hampshire. I suspect if I drove long enough, critical systems would not function correctly while driving due to the battery dying. Today, I noticed the same issue arising. The battery died again, presumably from the same parasitic drain, and voltage was sitting around 10 amps. I would approximate that, over the past six months, the hybrid system has not been functioning as normal when I first purchased the vehicle. The trucks display notes why/when auto/start stop doesnt work. Over the past few months it displays that the battery is charging so auto/stop start is disabled, no matter how far/long I drive. It’s concerning to think what may happen if the hybrid system connected to the truck dies. The first time the regular battery died the display noted low voltage. For this most recent incident, it did not.
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Complaint 11700003 Documents
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Technical Service Bulletins TSB's List
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2025-11-18
(YYYY-MM-DD)
Date Added To File: 2025-11-18
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2025-11-18
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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