NHTSA ID Number: 11699187
Incident Date: 2025-11-12
Manufacturer's Name: Toyota
Motor Corporation
Vehicle/Equipment Make: TOYOTA
Vehicle/Equipment Model: TACOMA
Model Year: 2018
9999 If Unknown Or N/A
Vehicle Identification Number: 3TMCZ5AN5JM
Vehicle Mileage At Failure:
Vehicle Speed: 0
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Kailua, HI
Summary of Complaint
The 3rd generation Tacomas rear cabin vents (2 vents) allow water to enter the cabin because they are not tight to the body or sealed properly. The water leaks down the back wall and forward onto the floor soaking the carpet and padding underneath. The water in the carpet/padding has yielded mildew/mold throughout (water goes all the way to the front of the truck). The water also leaks through a floor grommet into a section where the cab mount bolts are and significant rust develops. Not only is the exposure to mold a health hazard, but the corrosion/rust on the cab mount bolts is a significant structural concern. There are many online posts with this problem, and i have just recently found this on my Tacoma. My vehicle has had the 3rd brake light recall, and this issue is completely separate from that recall. Toyota has a history on these vehicles not sealing them as they should. 1. The 2 rear cabin vents fail to keep water from entering the cab. I am happy to provide the vehicle for inspection. 2. Exposure to toxic mold is a health concern. Significant structural damage to the cab mount bolts is a concern if the vehicle were to be in an accident. 3. Numerous people online have confirmed this issue, and they have indicated dealerships are well aware of the issue. I put a garden hose to the back of my truck myself and saw water entering the vehicle. 4. Vehicle has not been inspected by manufacturer, police, insurance, etc. 5. Unknown when water leak first started. In the past 2 years i have started to notice a mildew smell after a rainy day. I am happy to provide additional photos, but the internet is full of this very issue. Please see the following sites with photos/videos/descriptions of other Tacoma owners having the exact same issue. Thank you very much for your time. [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Complaint 11699187 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2025-11-12
(YYYY-MM-DD)
Date Added To File: 2025-11-13
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2025-11-13
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STRUCTURE:BODY
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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