NHTSA ID Number: 11683514
Incident Date: 2025-08-05
Manufacturer's Name: Kia
America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: FORTE
Model Year: 2023
9999 If Unknown Or N/A
Vehicle Identification Number: 3KPF54AD6PE
Vehicle Mileage At Failure:
Vehicle Speed: 70
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Newton, NH
Summary of Complaint
Summary: Unintended full brake engagement at highway speeds caused by electronic parking brake/Auto Hold button defect. Extreme risk of collision. Details: On [XXX], my wife was driving our 2023 Kia Forte GT Line when the Auto Hold and electronic parking brake system malfunctioned. The system fully engaged the brakes without warning while traveling at highway speed, scraping the brake rotors and creating an immediate risk of being rear-ended. This occurred multiple times. The following day ([XXX], the brake pedal would not depress at all, rendering the vehicle undrivable. The dealership (McFarland Kia, North Hampton, NH) diagnosed “a sticky substance” inside the electronic parking brake button, located next to the cupholder. There have never been any liquid spills in this vehicle. The more likely cause is a combination of factory lubrication and normal dust/debris accumulation over time. If such a small amount of dust or residue can trigger unintended full braking while driving, it is a dangerous design flaw that poses a life-threatening hazard to drivers and passengers. The vehicle was repaired after I paid $284.99 out-of-pocket, but I am pursuing reimbursement through my Zurich Vehicle Service Contract. I have also requested an independent third-party brake and rotor inspection, as this defect may have caused further damage. Why this is a safety issue: Sudden, uncommanded braking at highway speeds can cause high-speed rear-end collisions. The defect can occur without visible warning and without any driver action. The defect can be triggered by minimal non-liquid debris, which is unavoidable over the life of a vehicle. I am requesting NHTSA investigate whether this is an isolated case or part of a larger design defect in the Kia Forte’s electronic parking brake/Auto Hold system. This condition should not be possible in a vehicle that meets federal safety standards. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Complaint 11683514 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2025-08-05
(YYYY-MM-DD)
Date Added To File: 2025-08-27
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2025-08-27
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: SERVICE BRAKES
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = Hybrid
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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