NHTSA ID Number: 11677887
Incident Date: 2025-07-01
Manufacturer's Name: Hyundai
Motor America
Vehicle/Equipment Make: HYUNDAI
Vehicle/Equipment Model: KONA
Model Year: 2020
9999 If Unknown Or N/A
Vehicle Identification Number: KM8K22AA8LU
Vehicle Mileage At Failure:
Vehicle Speed: 35
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Waxahachie, TX
Summary of Complaint
I am the original owner of a 2020 Hyundai Kona equipped with the 2.0L Nu MPI engine. This engine has been subject to known manufacturing defects, including excessive oil consumption, timing component wear, and premature failure. Hyundai has acknowledged that my specific engine falls within the range of engines affected by this defect and has confirmed that it is part of a recall/service campaign group. However, Hyundai is refusing to repair or replace the engine because it passed a vibration test back in 2021. That test was performed over three years ago, and my vehicle is now experiencing major engine problems, including the activation of check engine light with code P0017, which refers to crankshaft-camshaft correlation issues — a known symptom of the engine defect. Hyundai is denying coverage based on a test that is now outdated and irrelevant, despite the fact that the engine is part of the known defect group and is showing signs of failure consistent with hundreds of similar cases. The vehicle is no longer under powertrain warranty, but the root cause of the failure is clearly related to the previously identified defect. Hyundai’s refusal to act puts me, and potentially others, at risk of sudden engine failure due to timing or lubrication problems. This is a potential safety issue if the engine stalls while driving. I respectfully request that NHTSA investigate Hyundai’s use of past vibration tests to deny coverage for active and dangerous engine defects. Owners like myself should not be penalized for a test performed years ago when clear evidence of failure now exists.
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Complaint 11677887 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2025-07-01
(YYYY-MM-DD)
Date Added To File: 2025-08-01
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2025-08-01
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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