NHTSA ID Number: 11660579
Incident Date: 2025-03-06
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: CADILLAC
Vehicle/Equipment Model: CT6
Model Year: 2019
9999 If Unknown Or N/A
Vehicle Identification Number: 1G6KB5RS4KU
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Munster, IN
Summary of Complaint
On several separate occasions, my Cadillac CT 6 which has been under recall for months by General Motors does not have an adequate repair for the repair shops authorized by the manufacturer, namely GM franchised Cadillac dealer repair shops and hence I am unable to have my vehicle repaired because the franchised GM dealers inform me that due to the recall and General Motor’s refusal or inability to provide specific reason for the transmission failure and the automobile not being able to shift into park when it is on an incline has rolled backwards when my door was open. I was attempting to get out of the car when it began rolling backward I was able to step on the brake: I would’ve been severely crippled or killed. Further to the preceding I have contacted CEO Mary Barra pertaining to the preceding and an executive inquiry person named “Thomas” informed me he will call me back with a resolution and has not done so. I do not have any other vehicle. I am a [XXX]. I have [XXX] and I cannot utilize my car safely and General Motors: Refuses to give me a replacement car, refuses to provide the franchisee with a written cause for the failures and solution for their mechanics to fix the vehicle, and therefore I respectfully request that the manufacturer be mandated to buy this vehicle back for its full purchase price: that they sold it to me defective knowing that there was a defect in this transmission and that they previously have covered up engine failure when the CEO was Mary Barra, the CEO again is Mary Barra, and she authorized General Motors to pay to the federal government $900 million because General motors “covered up” the engine defect in 2015 and approximately 3 to 4 years later in 2018–2019 CEO Mary Barra & GMC commit recidivism and in 2025 place me in harms way. I emailed Mary Barra directly as well as called her office and she refuses to inform me what the cause of this failure of the transmission and powertrain is. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2025-03-06
(YYYY-MM-DD)
Date Added To File: 2025-05-13
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2025-05-13
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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