NHTSA ID Number: 11649452
Incident Date: 2025-03-19
Manufacturer's Name: Nissan
North America, Inc.
Vehicle/Equipment Make: NISSAN
Vehicle/Equipment Model: ARIYA
Model Year: 2023
9999 If Unknown Or N/A
Vehicle Identification Number: JN1AF0BA8PM
Vehicle Mileage At Failure:
Vehicle Speed: 30
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Palmetto, FL, FL
Summary of Complaint
I am writing to formally report a series of safety concerns I have encountered with my Nissan vehicle. These issues have been brought to the attention of both the service department and Nissan directly, but they remain unresolved. I believe these defects pose significant safety risks, not only for me as the driver but also for others on the road. Below is a detailed account of the problems: Spontaneous Locking and Unlocking: The vehicle intermittently locks and unlocks itself without any input from me. This issue compromises security and creates a potential safety hazard while driving or when the vehicle is parked. Malfunctioning Steering Wheel Controls: The steering wheel controls often become unresponsive and freeze, particularly during the use of cruise control. This prevents me from canceling cruise control unless I press the brakes abruptly, which could lead to unsafe situations on the road. Melting Dashboard Emitting Toxic Vapors: The dashboard of the vehicle begins to melt during driving, releasing vapors that are extremely toxic and irritating. This is a serious health concern, as the vapors affect the air quality within the vehicle and could impair my ability to operate the vehicle safely. Inadequate Door Seals: The door seals are unusually thin and fragile, causing them to break easily. This not only impacts the structural integrity of the vehicle but also creates potential exposure to external elements, affecting the vehicle's safety and functionality. Given the severity of these issues, I request an investigation to determine if these defects are common among similar vehicles and if they warrant a recall. The safety of myself, my passengers, and others on the road is at risk due to these defects, and I believe action is necessary to prevent accidents or injuries. Please feel free to contact me if further details or documentation are required. I appreciate your attention to this matter and look forward to your response.
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Complaint 11649452 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2025-03-19
(YYYY-MM-DD)
Date Added To File: 2025-03-20
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2025-03-20
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: STEERING
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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