NHTSA ID Number: 11638480
Incident Date: 2025-01-25
Manufacturer's Name: Honda
(American Honda Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: CR-V
Model Year: 2017
9999 If Unknown Or N/A
Vehicle Identification Number: 2HKRW2H84HH
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Guys Mills, PA
Summary of Complaint
We bought this vehicle new in 2017 and now have about 78K miles on it. Since we have owned it there have been SEVERAL (at least 7) occasions where we are driving along on the highway at 35-70MPH (depending on the speed limit) and the emergency forward collision braking system suddenly applies the brakes for no reason. This has happened during daylight and nightime on the open road with no vehicles or objects anywhere in front of us or close to the side of us and, on a few occasions, nearly causing vehicles behind us to crash into us because the brakes come on unexpectedly and we are unable to do anything about it. Early on, we reported this a couple times to our Honda dealer and we were told, "that can happen if there is blowing rain or snow or even a bird flying buy, it is normal so don't worry about it." Well, it IS something to worry about because it randomly happens again and again, and we recently almost had a huge accident on Interstate 79 because of it! What is most bothersome about this DEFECT in design or implementation is that the driver has no way of knowing in advance it is going to happen because it is a random occurrence with no rhyme or reason behind it, and there is nothing the driver can do to prevent it or minimize its effects! PLEASE, investigate this and force it to be fixed because lives could easily be lost from this phantom braking if none have been lost yet!
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Complaint 11638480 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2025-01-25
(YYYY-MM-DD)
Date Added To File: 2025-01-25
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2025-01-25
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: FORWARD COLLISION AVOIDANCE: WARNINGS
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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