NHTSA ID Number: 11628723
Incident Date: 2024-11-26
Manufacturer's Name: Volkswagen
Group of America, Inc.
Vehicle/Equipment Make: AUDI
Vehicle/Equipment Model: Q5
Model Year: 2012
9999 If Unknown Or N/A
Vehicle Identification Number: WA1LFAFP6CA
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Greenville, SC
Summary of Complaint
- Excessive oil consumption - Engine knocking - Illumination of the check engine light, possibly for cylinder misfire - Engine stalling- - the pistons unexpectedly fail, drivers may also experience a sudden loss of engine power while operating their vehicles. This can pose a safety risk as it may become difficult for drivers to brake, accelerate or control the steering wheel. Drivers are believed to have experienced problems with the pistons well before they should, with some seeing engine failure before the 75,000- mile mark. Audi Vehicles Burning Too Much Oil A number of Audi drivers have posted complaints online that their Q5 vehicles are burning more oil than they should, an issue attorneys suspect could be related to a defect in the pistons. A sample of these complaints can be found below [sic throughout, emphasis ours]: My Audi Q5 2012, like all suffers from excessive mass oil consumption. A Dealer did the oil consumption test and said the piston and rings need to be replaced. I ve Already spent over $1K on crankshaft repairs etc. Will AoA to pay for new piston and rings? Its a $6K repair that I am unwilling to pay because it should not be going through this crap for such an expensive car." This "benefit" likely won't me customers due to the age of the vehicles and they don-t seem to care. Not to mention owners will still be stuck with paying a percentage for repairs. I bought a 2012 Audi Q5 in in 2015GǪFor the first 20,000 miles of owning this car, it was my dream car and was all I had hoped for. Then, the check engine and oil light game started. At first, adding oil meant that it would it go another 1500-2000 miles without issue. Then, around 75k, it went to 500 to 750 miles. Once it hit 95k, it dropped to every 400 to 600 miles that it needed oil. I am at 118k and desperately want to dump this lemon. Unfortunately, I have payments on this garbage car. I've spoken with a local mechanic about it and he says the fix is replacing the engine.
Check if your Audi has a Recall
Complaint 11628723 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2024-11-26
(YYYY-MM-DD)
Date Added To File: 2024-12-03
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2024-12-03
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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