NHTSA ID Number: 11624573
Incident Date: 2024-11-01
Manufacturer's Name: General Motors
, LLC
Vehicle/Equipment Make: GMC
Vehicle/Equipment Model: SIERRA 1500
Model Year: 2014
9999 If Unknown Or N/A
Vehicle Identification Number: 3GTU2UEC9EG
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Hunlock Creek, PA
Summary of Complaint
I bought this truck used, in 2022 for $24,000... had it put up on a lift and fully gone over before purchasing. Roughly 18 months later I was notified by the garage that there were some rust holes in the frame that needed to be fixed. I had those holes repaired in March 2024, and the vehicle was inspected. At this time I went over the entire frame and found no more trouble spots. I recently went to trade-in the vehicle to buy something smaller and the dealership told me the frame was "rotted" and that the truck was essentially worthless and actually dangerous to drive. These frames are rotting from the inside out, and go from a sellable and valuable truck, to worthless within months or years. GM used inferior steel, inferior rust prevention, and is leaving countless owners stranded with vehicles they cannot sell, are unsafe to drive, and are still paying on. I still owe $10,000 on the truck and the best offer I've gotten has been $3,000. My options are to either put thousands of dollars into the vehicle and pray the rest of the frame does not suffer the same fate (unlikely), or junk the truck and buy another vehicle, meaning I'd need to pay two car loans off and only have one usable vehicle. GM knew about this issue and did not fix it and now hard working Americans are being financially devastated because of it. I bought a nice, clean 8 year old truck, and 2.5 years/20k miles later I'm left with junk and a depreciation of roughly $1 per mile for the time I've owned this vehicle. This has been an extremely stressful situation which has left me coming to terms with the fact that I'm most likely losing $10,000 because of this frame issue. This truck brand new sold for over $42,000 and 10 years later is worth about $2,000, if that. It was not beat, or neglected - simply driven and used as intended. This is unacceptable.
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Complaint 11624573 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2024-11-01
(YYYY-MM-DD)
Date Added To File: 2024-11-11
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2024-11-11
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: UNKNOWN OR OTHER
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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