NHTSA ID Number: 11620971
Incident Date: 2024-05-05
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: RAM
Vehicle/Equipment Model: 3500
Model Year: 2024
9999 If Unknown Or N/A
Vehicle Identification Number: 3C63R3JL8RG
Vehicle Mileage At Failure:
Vehicle Speed: 45
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: East Peoria, IL
Summary of Complaint
I was towing a 18000 lb fifth wheel rv about 45 mph when traffic made a panic stop in front of me. I couldn-t stop and had an accident. I later determined the brake controller on truck didn-t provide the 12 volts needed to get maximum braking from the fifth wheel brakes. I took it to the dealer and they confirmed that at slower speeds it doesn-t give maximum voltage. They contacted Ram engineer to find a fix but was informed that that it was operating as designed. This controller design was definitely the cause of this accident. I was only getting 8 volts for the trailer brakes. I contacted Cargo Brake ( manufacturer of trailer brake system) and they told me they have had many complaints from Ram owners about this problem. They recommended that I purchase an aftermarket controller which I did. It gives me maximum voltage for full braking from the fifth wheel at any speed. I should also state that my truck was new with only 2500 miles on it. I was not informed by the dealer or able to gain knowledge of this controller design anywhere in the Ram information provided in the owners manual. This is an extremely hazardous design not permitting maximum braking at slower speeds.
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Complaint 11620971 Documents
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CRASH: Yes
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: Yes
Date Of Incident: 2024-05-05
(YYYY-MM-DD)
Date Added To File: 2024-10-21
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2024-10-21
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: UNKNOWN OR OTHER
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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