NHTSA ID Number: 11610413
Incident Date: 2024-08-12
Manufacturer's Name: Ford
Motor Company
Vehicle/Equipment Make: FORD
Vehicle/Equipment Model: RANGER
Model Year: 2021
9999 If Unknown Or N/A
Vehicle Identification Number: 1FTER4EH9ML
Vehicle Mileage At Failure:
Vehicle Speed: 55
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Charleston, MS
Summary of Complaint
We love Ford Rangers. This is my 4th. It has been wonderful, until [XXX]. We had to replace an A/C, but that's normal. We've also noticed a very few times that when the transmission shifted, there was a little jolt. But that was rare. But on [XXX], after stopping at a light at the intersection of [XXX] and [XXX] in Indianola, MS., we had a frightening experience. After crossing the busy highway I began to accelerate and suddenly the truck jolted forward and quickly accelerated to 70 mph. I hit the brakes, and after a couple of taps it slowed down. But when I gave it more gas, it only roared twice, and no power...with big trucks beside and behind me. That was frightening. Then it returned to normal, and I went on to Isola, MS. Upon leaving it didn't want to move forward, only roaring, but then quickly responded and was back to normal. I was scheduled for a 12:30 lunch meeting in Leland, MS and my wife and I proceeded. All normal. Upon leaving Leland, same thing. No power at first, then it moved forward, normally. We noticed it was a rough shift at 45 mph as we got out on freeway. I called the service department at Hallmark Ford, Batesville, and told mgr. my problem. Thought it might be fuel pump, filter, or transmission. Upon arrival at home, it wouldn't go in reverse. I sent it to dealer on wrecker. Got second opinion. Both say it needs a new transmission at $8900. My concern is will the new transmission have same problems...reading now on internet of other people who have had similar events. Money matters, but MY CONCERN is the danger this could have inflicted upon us. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
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Complaint 11610413 Documents
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- Mixes well with conventional fluids
- Low-moisture formula provides excellent vapor lock...
- Ideal for hydraulic and disc brakes
- Provides an extra margin of safety in extreme braking...
- Mix of polyglycol ethers ensures hot brake-system operation...
- Excellent for ABS, disc and drum brake systems
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2024-08-12
(YYYY-MM-DD)
Date Added To File: 2024-08-23
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2024-08-23
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: POWER TRAIN
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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