NHTSA ID Number: 11595767
Incident Date: 2024-06-21
Manufacturer's Name: Chrysler
(FCA US, LLC)
Vehicle/Equipment Make: RAM
Vehicle/Equipment Model: 1500
Model Year: 2024
9999 If Unknown Or N/A
Vehicle Identification Number: 1C6RRFGG7RN
Vehicle Mileage At Failure:
Vehicle Speed: 10
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Richmond, KY
Summary of Complaint
For reference, there are only 4,780 miles on my vehicle. I was driving 20mph when my 2024 Ram Tradesman dash lit up "Shift to P to Start". Checked my gear and it said I was still in drive? I slowed down to park, and then it said "Press Break and Push Button to Start". Again, still driving (slowly luckily). I began to slow the vehicle to 8mph and the whole vehicle stalled and the dash read "Shifter Autocorrect Engaged" and it literally THREW my vehicle into park and engaged the E-Break. I do not feel safe driving this vehicle any longer. There are MULTIPLE instances with models as old as 2018 and as new as 2024 that this is happening. And not just at slow speeds. I have read multiple instances in people traveling on the interstate at 70+mph and they are crashing. My vehicle may be under warranty still, but my life is not, neither is my husband and children's lives. This vehicle is how we get places as a family and it puts all four of us at risk of injury or death. This is a HIGH risk glitch. I contacted the Dan Cummins dealership in Paris KY and they said they had NEVER heard of this problem? But it's ALL OVER the internet? And it hasn't been recalled? They said it would be 2 weeks before they could look at it and acted like it wasn't a major issue. I am furious. This is people's LIVES at risk. This isn't a camera malfunction, or a tailgate that doesnt lock. This is the engine shutting down then the E-Break engaging when driving and potentially flipping and spinning my vehicle out of control. Not to mention other problems like my driver side window glitching and not rolling up until I hit it two and three times, or the AC shutting down and blowing out hot air when the automatic hybrid kicks in/or the truck is half shut down at lights. But this? This is it. I will not drive a vehicle made by a company who KNOWS they have RECURRING problems and refuses to recall the vehicle for YEARS. It is hazardous to LIFE.
Check if your RAM has a Recall
Complaint 11595767 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2024-06-21
(YYYY-MM-DD)
Date Added To File: 2024-06-21
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2024-06-21
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ELECTRICAL SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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