NHTSA ID Number: 11595652
Incident Date: 2024-06-20
Manufacturer's Name: Land Rover
Vehicle/Equipment Make: LAND ROVER
Vehicle/Equipment Model: RANGE ROVER SPORT
Model Year: 2009
9999 If Unknown Or N/A
Vehicle Identification Number: SALSK25419A
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Woodbridge, VA
Summary of Complaint
I purchased four Bridgestone Alenza AS Ultra tires (255 / 50R 19 107 W XL front and back) from Costco at 2700 Potomac Mill Circle, Woodbridge, VA on [XXX]. These tires were specifically for a 2009 Range Rover Sport HSE. The odometer reading was 105632 at the time of purchase, and the tires were installed on [XXX]. The present mileage as of today is 118233. However, after a mere 12,000 miles, all four tires are cracked along the bead inside the tire, showing the threads/wire. The tires are all torn in the sidewall at the bead above the inside of the rim edge and are non-repairable. There was no damage to the rim, nor any reason the tire might have been lacerated by the rim. The tire failure appeared to have occurred without provocation, and Costco had just conducted maintenance in April 2024. The tires have an 80,000-mile warranty, so I wonder how all four tires have the same issue on the inside of the tire after only 12,000-mileage has been recorded; it has been only two years. If the tires had failed while driving, this could have been catastrophic for me and my family, which could have ended up in the vehicle losing control and possibly loss of life since all four tires are damaged. The only driving is taking my son to school and driving in the local area for food. I had a tire inspection done with Cosco Tire in April 2024, and Firestone identified this issue during a wheel alignment on all four tires in June 2024. I took the vehicle to NTB and had a mechanic look at it, and the only conclusion they stated was that these were defective tires. This could have been an improper service by Costco, which they said was not there back in April 2024. The only warnings I had were the illuminated lamp of the TPMS, the tire pressure monitoring system, and the low-pressure warning for the tire The vehicle was brought to Costco for two inspections regarding the TPMS, and all the TPMS on the tires were working correctly; they could not determine the cause of the lamp. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMA
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Complaint 11595652 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2024-06-20
(YYYY-MM-DD)
Date Added To File: 2024-06-21
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2024-06-21
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: TIRES
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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