NHTSA ID Number: 11585494
Incident Date: 2024-03-01
Manufacturer's Name: Honda (American Honda
Motor Co.)
Vehicle/Equipment Make: HONDA
Vehicle/Equipment Model: CRF1100
Model Year: 2022
9999 If Unknown Or N/A
Vehicle Identification Number: JH2SD1006NK
Vehicle Mileage At Failure:
Vehicle Speed:
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: SPOKANE VALLEY, WA
Summary of Complaint
After having a warranty update to the ECU on the bike (Honda campaign #KP7) the first time I rode up a moderately steep hill, that I had ridden the bike up previously without issue, the bike stopped without warning on the hill, the engine stayed running but there was no drive to the rear wheel. I had to apply both brakes to keep from rolling backwards down the hill. I was in a very precarious position since the hill was too steep for me to dismount or turn around, After carefully considering my position I found that the bike would engage the transmission and was able to carefully release the brakes and paddle with my feet to get the bike moving and ride up the hill. I returned the bike to Nash Powersports in Mesa, AZ, who did the warranty update, they contacted Honda and at their direction reinstalled the update they offered to test ride it but the steepest hill they had access to was a freeway onramp, which wasn't steep enough to recreate the problem, they are located in a very large, very flat, valley., I rode the bike home without issue. Once home I very carefully rode the bike up progressively steeper hills and found that there is a small icon at the bottom of the smaller display below the main display, which is the speedo, fuel gauge etc., that lights up on hills when the power starts to cut off, the Honda manual calls this icon the "torque control off" indicator. I found that I could ride up an incline of about 10 degrees without problem but an incline of about 15 degrees would make the "torque control off" icon flash and cut drive to the rear wheel. I then called Max at Nash Powersports and described my findings, he said he would consult Honda and get back to me. When I spoke to Max later He told me that he consulted Honda and was told that there's nothing to be done about the problem other than to turn off the wheelie control portion of the torque control system, which can be done temporarily by stopping the bike, and then performing a multi step process
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Complaint 11585494 Documents
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2024-03-01
(YYYY-MM-DD)
Date Added To File: 2024-04-26
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2024-04-26
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: FUEL/PROPULSION SYSTEM
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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