NHTSA ID Number: 11569798
Incident Date: 2024-01-30
Manufacturer's Name: Kia
America, Inc.
Vehicle/Equipment Make: KIA
Vehicle/Equipment Model: SEDONA
Model Year: 2015
9999 If Unknown Or N/A
Vehicle Identification Number: KNDME5C13F6
Vehicle Mileage At Failure:
Vehicle Speed: 35
Number Of Occurrences:
Was Vehicle Towed: No
Consumer Location: Newport News, VA
Summary of Complaint
01/30/2024 while driving our 2015 Kia Sedona SXL idol went high and then it turned off suddenly with no warning at all. We have AUL warranty and had the vehicle towed to the nearest Kia dealership. After they inspected it we were informed that we need a new engine estimated cost of $8300 and that AUL would only cover $2900 and we would be responsible for the remaining $5400 and they need $4000 to start the job. Our van has around145000 miles on it. We will NEVER purchase another KIA or an AUL warranty. We paid good money for the Reserve Coverage from AUL and nowhere in the contract does it state a cap on claim payouts. That should be stated and clearly. Our warranty is good for 40,000 miles and expires at 158000 miles. So, we are within the active range of the warranty. Please don't buy a Kia or a AUL warranty. I have read many complaints on this site about the 2015 engines. They should be recalled. We still owe payments on this van, so we have no choice but to fix it. Lesson learned for sure. Wish Kia would do right and recall these engines. Read through the rest of the engine complaints, you will be shocked. Hope these reviews helps to protect others.
Check if your Kia has a Recall
Complaint 11569798 Documents
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- 6X better wear protection on critical engine parts than...
- 1.3X better sludge protection than industry standards*
- 3X Stronger against viscosity breakdown than leading full...
- Protection for 10,000 miles between oil changes
- Meets or exceeds the following specifications: API SP/SN...
- Formulated for engines with 75,000 miles or more, Valvoline...
- Delivers 20% better wear protection and 15% better sludge...
- Extra detergents safeguard against friction, corrosion and...
- Advanced friction-fighting additives help maximize...
- Provides performance benefits for high mileage, new and...
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Technical Service Bulletins TSB's List
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CRASH: No
WAS VEHICLE INVOLVED IN A CRASH
FIRE: No
WAS VEHICLE INVOLVED IN A FIRE
INJURIES: 0
NUMBER OF PERSONS INJURED
DEATHS: 0
NUMBER OF FATALITIES
Was Medical Attention Required: No
Was Incident Reported To Police: No
Date Of Incident: 2024-01-30
(YYYY-MM-DD)
Date Added To File: 2024-02-04
(YYYY-MM-DD)
Date Complaint Received By NHTSA: 2024-02-04
(YYYY-MM-DD)
Date Purchased:
(YYYY-MM-DD)
Was Original Owner: No
Product Type: Vehicle
V = Vehicle T = Tires E = Equipment C = Child Restraint
Specific Component's Description: ENGINE
Anti-Lock Brakes: No
Cruise Control: No
Number Of Cylinders:
Drive Train Type:
[AWD, 4WD, FWD, RWD]
Fuel System:
FI = Fuel Injection TB = Turbo
Fuel Type:
BF = BiFuel CN = CNG/LPG DS = Diesel GS = Gas HR = HybridElectric
Vehicle Transmission Type [Auto, Man]:
(DOT) Department Of Transportation Tire Identifier:
Tire Size:
Location Of Tire:
FSW = Driver Side Front DSR = Driver Side Rear FTR = Passenger Side Front PSR = Passenger Side Rear SPR = Spare
Type Of Tire Failure:
BST = Blister BLW = Blowout TTL = Crack OFR = Out Of Round TSW = Puncture TTR = Road Hazard TSP = Tread Separation
Was Defective Tire Repaired:
Was Part Original Equipment:
Date Of Manufacture:
(YYYYMMDD)
Type Of Child Seat:
B = Booster C = Convertible I = Infant IN = Integrated TD = Toddler
Installation System:
A = Vehicle Safety Belt B = Latch System
Dealer's Name:
Dealer's Telephone Number:
Dealer's City:
Dealer's State:
Dealer's Zipcode:
SOURCE OF COMPLAINT CODE:
CAG = Consumer Action Group CON = Forwarded From A Congressional Office DP = Defect Petition,result Of A Defect Petition EVOQ = Hotline VOQ EWR = EARLY WARNING REPORTING INS = Insurance Company IVOQ = NHTSA Web Site LETR = Consumer Letter MAVQ = NHTSA Mobile APP MIVQ = NHTSA Mobile APP MVOQ = Optical Marked VOQ RC = Recall Complaint, Result Of A Recall Investigation RP = Recall Petition, Result Of A Recall Petition SVOQ = Portable Safety Complaint Form (PDF) VOQ = NHTSA Vehicle Owners Questionnaire
Incident State Code:
Vehicle Operator's Name:
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